What is BigTime?
BigTime helps professional services businesses operate more effectively to better plan, manage and get paid for client work. Our award-winning Professional Services Automation (PSA) software enables better project, finance, and resource management backed by robust analytics and reporting. Thousands of professional services businesses use BigTime to deliver exceptional results for their customers, ensure teams are able to focus on the work that truly matters, and operate their businesses efficiently. See how BigTime can move your business forward. Visit bigtime.net and book a demo today.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BigTime?
Pros
- Continually Improving Product
- Inspires Innovation
- Respectful
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Client Portal
Expense Detail Tracking
Security
Email Synchronization & Tracking
Time Management
Knowledgebase
Project Management
Billing
Business Process Analysis (BPA)
Retainer Management
Process Automation
Vendor Capability Ratings
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Implementation
Ease of Data Integration
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Usability and Intuitiveness
Ease of Customization
Vendor Support
BigTime Downloads
BigTime White Paper - Metrics That Matter
The value of the metrics you measure is directly correlated to the conclusions you draw and the actions you take. To really get to managi...
bigtime-psa-101-guide
Everything you need to know about what PSA software is, how it works, and steps to evaluate the right option for your firm.
BigTime Reviews
ANDREW T.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Jun 2022
Easy to use, great for entering time and invoice
Likeliness to Recommend
What differentiates BigTime from other similar products?
It's easy to navigate and enter time and invoicing when I worked freelance for some vendors for educational learning software
What is your favorite aspect of this product?
I like how easy it is to use and entering time and invoices was easy. It was also easy to locate my past billing for future reference.
What do you dislike most about this product?
I don't have any major dislikes or areas to improve at this time.
What recommendations would you give to someone considering this product?
I'd recommend big time for invoicing on small projects and day to day billing.
Pros
- Unique Features
- Transparent
- Security Protects
- Helps Innovate
Aseem S.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Jun 2022
Easy to administer and use, constantly evolving
Likeliness to Recommend
What differentiates BigTime from other similar products?
BigTime has a reputation in the market now. It is a very powerful platform and a lot of integration can be done. The UI makes it very easy, approachable and understandable. Very neatly created and 0 confusion.
What is your favorite aspect of this product?
Very meticulous and easy. Anyone can learn and start with it in just 2mins. Not at all confusing.
What do you dislike most about this product?
There is nothing to dislike about the product, just that a lot can be done in the product and many many features can be added in the future. UI is a little slow.
What recommendations would you give to someone considering this product?
Very easy to understand the functionalities of BigTime, just shoot the app in the browser and start working with it, You will get the hang of it in no time.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Effective Service
Matthew S.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Jun 2022
Easy to implement, saves time and money.
Likeliness to Recommend
What differentiates BigTime from other similar products?
It is an excellent tool for managing the time of the entire work team, assignments, departments, and projects. We make invoices and track budgets, and we even add time sheets so we can see how the project is progressing. Our administrative staff allowed him to perform financial health reports on the projects and handle each invoice.
What is your favorite aspect of this product?
Its many features adjust to the user and their clients, creating a workplace solution dedicated to the high performance of their mobile devices and enterprises at all times. The browser has proven simple and effective in responding to administrative activities by executing cash flows when employed in digital apps. Because of the automated capabilities, you will be able to carry out project planning with more organization, billing, and save time with more fluid work. It interacts nicely with QuickBooks, is simple to use, and has a structured and clean layout that allows for best efficiency.
What do you dislike most about this product?
The report customization tools were weak in our opinion, and they should be improved. Some limitations do not always correspond directly to our platform and do not fit into our company's culture, making it difficult to integrate directly with QB's data work by failing to comply with the high performance in the solution of their work and economic activities to be solved to the greatest extent possible. Understanding how budget tracking works, which gets quite intricate and customized for mobile PPP, might be tough.
What recommendations would you give to someone considering this product?
This platform is relatively affordable in comparison to other platforms, and it is also full, allowing you to handle all of the components and accounting needs. You will be able to achieve work flow, develop effective time management for all work staff, and create simple reporting and invoicing.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
