What is BigTime?
BigTime helps professional services businesses operate more effectively to better plan, manage and get paid for client work. Our award-winning Professional Services Automation (PSA) software enables better project, finance, and resource management backed by robust analytics and reporting. Thousands of professional services businesses use BigTime to deliver exceptional results for their customers, ensure teams are able to focus on the work that truly matters, and operate their businesses efficiently. See how BigTime can move your business forward. Visit bigtime.net and book a demo today.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceBigTime Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on BigTime.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BigTime?
Pros
- Continually Improving Product
- Inspires Innovation
- Respectful
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Client Portal
Expense Detail Tracking
Security
Email Synchronization & Tracking
Time Management
Knowledgebase
Project Management
Billing
Business Process Analysis (BPA)
Retainer Management
Process Automation
Vendor Capability Ratings
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Implementation
Ease of Data Integration
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Usability and Intuitiveness
Ease of Customization
Vendor Support
BigTime Downloads
BigTime White Paper - Metrics That Matter
The value of the metrics you measure is directly correlated to the conclusions you draw and the actions you take. To really get to managi...
bigtime-psa-101-guide
Everything you need to know about what PSA software is, how it works, and steps to evaluate the right option for your firm.
BigTime Reviews
Charles J. W.
- Role: Operations
- Industry: Construction
- Involvement: End User of Application
Submitted Jun 2022
Makes time tracking easier.
Likeliness to Recommend
What differentiates BigTime from other similar products?
Every day, our employees are not required to input their time. They can input it at the end of the week or at the end of the month, the report also assists managers in keeping track of each project to verify staff time is correct. Admins can also reject the time if something appears to be incorrect, and users must correct it before resubmitting. Finally, the mobile app will assist customers stay organized and avoid recording time or costs late. Users may quickly take images of their receipts to save in their account and then record a cost on the mobile app to avoid forgotten or lost receipts.
What is your favorite aspect of this product?
This product is easier to use and more affordable than other products, tracking an employee's work activity is easy and can include time. This feature is very useful because when a user is working on multiple projects, the timer can be started and stopped while working on each project. The system has several features that you can use to meet your business needs, the reporting feature is a great feature that allows you to customize your report to suit your business needs. In addition, BigTime has a unique budgeting feature that allows you to track the actual time / spending of your budget.
What do you dislike most about this product?
I dislike that the system lacks a function for entering vendor invoices to bill clients there is also no ability to construct a contract for our consumers with various prices that occur monthly but may vary if the contract conditions are altered. Another annoyance is that if users enter their time at the end of the day or week and then press the back button before saving, they can lose all of their time retaining the descriptions.
What recommendations would you give to someone considering this product?
If your company utilizes Quickbooks for billing, I prefer BigTime since it syncs easily, BigTime is incredibly reasonable for all of the things it provides. The program may help keep track of your costs. The reporting tool is simple to use and tailor. The addition of Big Time with quotations and AR to the system provides businesses with additional alternatives for getting things done.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Kevin G.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jun 2022
Excellent web based software, easy to use.
Likeliness to Recommend
What differentiates BigTime from other similar products?
Streamlining an administrative activity will save you time and money. Having the flexibility to request and personalize reports is a huge time saving. We can properly and easily reflect and alter project schedules to better understand where our existing and future resources are inadequate, or where additional project work is required, we've been able to keep projects on pace and on budget because to this simple approach to see resource allocation.
What is your favorite aspect of this product?
BigTime is easy to use with multiple levels and user types. You can easily customize the reports and features that each user can view and access. Works well with QuickBooks and integrates well with QuickBooks Payroll to calculate job costs. With BigTime, you can easily track the process of your project as a company and better understand the allocation of resources to success in terms of billing time and service to clients. BigTime is robust and comprehensive but generally user-friendly and easy to use, BigTime services and support will help you quickly and easily with any questions or issues.
What do you dislike most about this product?
I'd want to be able to store a timesheet template and then release it to workers based on process. Help is occasionally required to upgrade the sync agent, although support is always available to help avoid downtime.
What recommendations would you give to someone considering this product?
Take the time to learn about the product because it is useful for calculating task expenses and keeping track of time, It's simple to set up and use, syncs with QuickBooks and simplifies payroll processing, to learn about the program features, contact the help center and attend webinars this is the best method to make the most of BigTime.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Cole B.
- Role: Vendor Management
- Industry: Not for Profit
- Involvement: Vendor Management and Renewal
Submitted Jun 2022
May not be the best for non-profits
Likeliness to Recommend
What differentiates BigTime from other similar products?
BigTime was our first product but compares well to our old-school model of tracking time via Excel.
What is your favorite aspect of this product?
All the features
What do you dislike most about this product?
How hard it is to get integrated and set up with lack of support and learning to use the features is hard.
What recommendations would you give to someone considering this product?
Reconsider if you are a non-profit
Pros
- Respectful
- Generous Negotitation
- Includes Product Enhancements
- Security Protects
Cons
- Under Delivered
- Less Effective Service
- Less Reliable