What is Bitwarden?
With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
99 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Bitwarden?
Pros
- Reliable
- Trustworthy
- Fair
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Access From Multiple Devices
AD/LDAP Sync
Credential Management
Password Generator
Work and Personal
Encryption and Decryption
Autosave and Autofill
Multi-Factor Authentication (MFA)
Vault for Each User
Policy Engine and Enforcements
Dashboard
Vendor Capability Ratings
Ease of IT Administration
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Usability and Intuitiveness
Ease of Customization
Bitwarden Screenshots
Bitwarden Videos
Bitwarden for Business in 60 Seconds
Bitwarden: The trusted solution for business security
Unlimited Devices
Streamline User Onboarding
Access Management
Event Logs
Password Generator
Bitwarden Send
SSO Integration
Username Generator
Multiple Client Options
Vault Health Reports
Bitwarden Reviews
Nicholas P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Sep 2023
Not Secure or Cost-Effective: Disappoints.
Likeliness to Recommend
What differentiates Bitwarden from other similar products?
Bitwarden, in comparison to other similar products, falls short in several critical areas. Its security features, while present, do not inspire the same level of confidence as some of its competitors. The open-source nature, while touted as an advantage, often leads to uncertainty about the reliability and support for the product. In summary, Bitwarden's shortcomings in terms of security, user experience, and customer support make it a less-than-ideal choice compared to some of its competitors. Our experience with the product has left us questioning the decision to transition to Bitwarden from our previous solution.
What is your favorite aspect of this product?
My favorite aspect of this product is its cost-effectiveness. In a time when we're closely scrutinizing our IT budget, Bitwarden's affordability stands out as a positive feature. While we've encountered challenges in other areas, knowing that we're getting solid password management capabilities without breaking the bank is a reassuring aspect of our transition to Bitwarden.
What do you dislike most about this product?
What I dislike most about this product is the lack of user-friendly features and the overall usability. Compared to our previous password management solution, Bitwarden's user interface is less intuitive, and navigating through the software can be cumbersome. This has resulted in some frustration among our team members, and we've had to invest extra time in training to help them adapt to the less user-friendly aspects of Bitwarden.
What recommendations would you give to someone considering this product?
In summary, Bitwarden offers cost-effectiveness and some security features but falls short in terms of usability and customer support, as highlighted in this review. Potential users considering Bitwarden should carefully evaluate their organization's specific needs, particularly in terms of security requirements, usability expectations, and support considerations. While Bitwarden may align with budget constraints, it's essential to weigh these factors against potential challenges in usability and support when making a decision about implementing the product.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Efficient Service
Cons
- Less Effective Service
- Wastes Time
- Vendor Friendly Policies
Matt C.
- Role: Information Technology
- Industry: Insurance
- Involvement: End User of Application
Submitted Jul 2023
Best-in-class Open-source Password Manager
Likeliness to Recommend
What differentiates Bitwarden from other similar products?
Capacity for unlimited passwords, password generation capability, zero-knowledge password management make it unique.
What is your favorite aspect of this product?
For starters, its free and open-source. Then that advantage for unlimited passwords and unlimited device access. What's more, its got really responsive customer support.
What do you dislike most about this product?
What i still don't like is its auto-save and auto-fill logins. They are a hassle.
What recommendations would you give to someone considering this product?
Its the best-in-class open-source password manager in its class. You won't be disappointed.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Matthew G.
- Role: Information Technology
- Industry: Chemicals
- Involvement: End User of Application
Submitted Jun 2023
Every bit the best free version Password Manager
Likeliness to Recommend
What differentiates Bitwarden from other similar products?
The main difference is Bitwarden's Unique Master Password, zero-knowledge capabilities.
What is your favorite aspect of this product?
There's a lot. Capacity for unlimited passwords, unlimited devices access, SSO, 2FA, end-to-end encryption, most importantly, that unique Master Password.
What do you dislike most about this product?
Minor issues in auto-fill and auto-save, and maybe its UI as its not that intuitive. But its the best Password Manager out there.
What recommendations would you give to someone considering this product?
This is probably the best Password Manager right now. As for its frer version, its the best in the market.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
