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Bitwarden

Bitwarden

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Bitwarden
9.1 /10

What is Bitwarden?

With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.

Company Details


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Awards & Recognition

Bitwarden won the following awards in the Password Management category

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Bitwarden Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bitwarden.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bitwarden?

2% Negative
0% Neutral
98% Positive

Pros

  • Reliable
  • Trustworthy
  • Fair
  • Inspires Innovation

Feature Ratings

Average 87

Access From Multiple Devices

90

AD/LDAP Sync

90

Credential Management

89

Password Generator

88

Work and Personal

88

Encryption and Decryption

87

Autosave and Autofill

87

Multi-Factor Authentication (MFA)

87

Vault for Each User

87

Policy Engine and Enforcements

85

Dashboard

85

Vendor Capability Ratings

Average 86

Ease of IT Administration

88

Business Value Created

88

Ease of Implementation

88

Quality of Features

88

Breadth of Features

86

Availability and Quality of Training

86

Ease of Data Integration

85

Product Strategy and Rate of Improvement

85

Vendor Support

85

Usability and Intuitiveness

84

Ease of Customization

81

Bitwarden Screenshots

Bitwarden Videos

Bitwarden Reviews

JERRINE J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Easy to use but a bit pricey

Likeliness to Recommend

10 /10

What differentiates Bitwarden from other similar products?

Its a single and simple database to operate with with no loose ends

What is your favorite aspect of this product?

The security features is awesome

What do you dislike most about this product?

Its a bit pricey

What recommendations would you give to someone considering this product?

Use and experience it before implementing on a larger scale

Pros

  • Trustworthy
  • Client Friendly Policies
  • Fair
  • Acts with Integrity

Abhay Kumar S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2024

Secure, user-friendly, open-source password manage

Likeliness to Recommend

9 /10

What differentiates Bitwarden from other similar products?

Bitwarden stands out due to its open-source nature, strong security features, affordability, cross-platform compatibility, and user-friendly interface.

What is your favorite aspect of this product?

My favorite aspect of Bitwarden is its open-source nature, which fosters transparency and security. This approach allows for continuous community-driven improvements and audits. Coupled with its user-friendly interface and robust cross-platform support, it ensures a seamless and secure experience for managing passwords and sensitive information.

What do you dislike most about this product?

Bitwarden's main drawback is its occasionally complex setup for non-technical users, particularly when self-hosting. While the interface is generally user-friendly, advanced features and configurations can be daunting for those without technical expertise, potentially limiting its accessibility compared to more straightforward password managers.

What recommendations would you give to someone considering this product?

Evaluate Needs: Assess your security needs and technical skills. Explore Features: Take advantage of the free trial to explore its features. Leverage Resources: Utilize Bitwarden's documentation and community support. Start Simple: Begin with the basic setup before exploring advanced features like self-hosting.

Pros

  • Performance Enhancing
  • Trustworthy
  • Inspires Innovation
  • Saves Time

Agnes V.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Easy to use, affordable and secure

Likeliness to Recommend

8 /10

What differentiates Bitwarden from other similar products?

Compatibility across multiple platforms and devices (internet-enabled).

What is your favorite aspect of this product?

Ease of use. Capability to generate strong and secure passwords.

What do you dislike most about this product?

I had issues with the browser extension but they recently resolved it.

What recommendations would you give to someone considering this product?

Bitwarden is an all-round password management tool which boosts lots of security features such as 2F authentication, AD/LDAP synchronization, secure password generation among others. It's one of the best and most affordable Password management solution out there.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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