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Bitwarden

Bitwarden

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Bitwarden
9.1 /10

What is Bitwarden?

With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.

Company Details


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Awards & Recognition

Bitwarden won the following awards in the Password Management category

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Bitwarden Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bitwarden.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bitwarden?

2% Negative
0% Neutral
98% Positive

Pros

  • Reliable
  • Trustworthy
  • Fair
  • Inspires Innovation

Feature Ratings

Average 87

Access From Multiple Devices

90

AD/LDAP Sync

90

Credential Management

89

Password Generator

88

Work and Personal

88

Encryption and Decryption

87

Autosave and Autofill

87

Multi-Factor Authentication (MFA)

87

Vault for Each User

87

Policy Engine and Enforcements

85

Dashboard

85

Vendor Capability Ratings

Average 86

Ease of IT Administration

88

Business Value Created

88

Ease of Implementation

88

Quality of Features

88

Breadth of Features

86

Availability and Quality of Training

86

Ease of Data Integration

85

Product Strategy and Rate of Improvement

85

Vendor Support

85

Usability and Intuitiveness

84

Ease of Customization

81

Bitwarden Screenshots

Bitwarden Videos

Bitwarden Reviews

Hedge s.

  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Perfect in Information Security

Likeliness to Recommend

8 /10

What differentiates Bitwarden from other similar products?

Security of accessing information from any device at anytime.

What is your favorite aspect of this product?

Perfect in audit trail.

What do you dislike most about this product?

No single con I have experienced.

What recommendations would you give to someone considering this product?

Much data security is only achieved by this tool.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Janet A.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

"Bitwarden Has It All!"

Likeliness to Recommend

9 /10

What differentiates Bitwarden from other similar products?

It has advanced data/information encoding and decoding capabilities which help improve its visibility and controls. It allows each and every user to have access to their password faults. Its customization options are extensive, allowing users to customise it to fit their specific requirements.

What is your favorite aspect of this product?

I like that its effectiveness and completely in the password management spectrum. When I visited a particular website via browser, it only shows me the credentials saved for that specific website.

What do you dislike most about this product?

I'm overly satisfied with bitwarden capabilities, nothing in particular that I dislike.

What recommendations would you give to someone considering this product?

I recommend it for all password management needs, it is a complete suite.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Calvin H.

  • Role: Operations
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

The Power of Open-Source Security

Likeliness to Recommend

8 /10

What differentiates Bitwarden from other similar products?

Bitwarden's open-source nature sets it apart in the crowded field of password managers. The ability to self-host the solution gives us greater control over security and compliance.

What is your favorite aspect of this product?

The zero-knowledge security model is my favorite part. Knowing that our sensitive information is encrypted and decrypted locally, ensuring that Bitwarden has no access to our data, provides a level of trust and security.

What do you dislike most about this product?

It does not have Integration with multi-factor authentication methods beyond the standard ones

What recommendations would you give to someone considering this product?

My advice for both similar and dissimilar businesses, prioritize the integration of Bitwarden with your existing security protocols. Regularly update and reinforce security awareness training for employees to maximize its effectiveness.

Pros

  • Efficient Service
  • Saves Time
  • Client's Interest First
  • Continually Improving Product

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