What is Cisco Meraki?
Empower your teams with intuitive experiences and scale operations with ease. Our cloud-managed network makes it a snap.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
95 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Cisco Meraki?
Pros
- Unique Features
- Saves Time
- Security Protects
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Simple Administration
Ease of Troubleshooting
Multiple Connection Type Support
SD-WAN Security
Adaptive Traffic
Flexible Deployment
Load Sharing
Application Optimization
Quality of Service
Resilience
Dynamic Routing
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Business Value Created
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Breadth of Features
Ease of Data Integration
Also Featured in...
Cisco Meraki Reviews
Ravi Kiran N.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2022
Easy to use and cost effective
Likeliness to Recommend
What differentiates Cisco Meraki from other similar products?
Cost is the major advantage of Cisco Meraki compared to other products. Ease of use is another plus.
What is your favorite aspect of this product?
Ease of use and cost
What do you dislike most about this product?
Scalability of the solution and design considerations are major drawbacks
What recommendations would you give to someone considering this product?
For non-complicated infrastructures, Cisco Meraki is best solution that comes with less price but decent SDWAN functionalities
Pros
- Enables Productivity
- Caring
- Respectful
- Transparent
Farjana L.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2022
Cisco Meraki is an incredible WLAN product.
Likeliness to Recommend
What differentiates Cisco Meraki from other similar products?
The installation of Cisco Meraki is straightforward. Each device is ready to use within minutes of signing into the Meraki website. The same product controls On-premises and remote hardware, but we make rapid changes that set us apart from the competition. Through a single portal/website, it is simple to manage wireless switches/access points for multiple locations. With our "template," it is also simple to expand to new locations. When it connects to the network, it downloads the configuration. It keeps track of our devices and sends replacements quickly.
What is your favorite aspect of this product?
Cisco Meraki is the central hub that allows us to manage our devices through a web-based interface. We use it to protect our network and provide access to Wi-Fi. It is the best product because of its simplicity in deployment and monitoring. A feature that allows it to control the network remotely. Meraki is the firewall and VPN for our internal network. It is effortless to use and configure. It's easy to integrate and secure.
What do you dislike most about this product?
Meraki TAC must improve its customer service because it cannot troubleshoot specific issues. It's difficult for the client to figure out what's wrong because debug commands aren't accessible. Meraki does not allow us to download and restore a specific device's settings.
What recommendations would you give to someone considering this product?
Meraki is an excellent solution for businesses with multiple locations. Its layout is user-friendly, and the product itself is exceptionally long-lasting in terms of quality. Simple to use, it's a good choice for business clients.
Pros
- Reliable
- Efficient Service
- Saves Time
- Helps Innovate
Cons
- Vendor Friendly Policies
M.Burak M.
- Role: Finance
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2021
Cisco SD-WAN powered by Meraki
Likeliness to Recommend
What differentiates Cisco Meraki from other similar products?
All of the complicated configuration settings are handled behind the scenes. Secondly, configuration and tweaking of the SD-WAN has been extremely easy as well. I can take the simple approach of letting the appliance decide which WAN connection to use to route traffic, or, if I want to, I can get more specific and specify certain hosts, ports, or applications to route over specific WAN links. Lastly, the SD-WAN just works
What is your favorite aspect of this product?
Any time we've had a circuit outage, it's always been due to an upstream issue with the carrier's equipment or network - never with the Meraki platform.
What do you dislike most about this product?
Submitting tickets through the portal tends to work better, but oftentimes it takes just as long to get through basic troubleshooting steps before someone really digs into your issue. As mentioned earlier, the web UI can sometimes be a little too light on detail. We have zero visibility into the health of the hardware itself (CPU/memory), and you can't even get this from SNMP queries of the device, either
What recommendations would you give to someone considering this product?
Good product
Pros
- Unique Features
- Client's Interest First
- Appreciates Incumbent Status
- Security Protects
Cons
- Slower Product Innovation
- Less Productive
- Less Caring
