This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative

Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)

Cisco Systems

Cisco SD-WAN

Composite Score

7.7 /10

CX Score

7.7 /10

37 Reviews Write a Review

What is Cisco SD-WAN?

Cisco solutions provide customers secure access with end to end visibility when connecting to cloud applications—while also reducing costs. Features such as transport independence that includes 5G helps connect businesses to the cloud, while true zero-touch provisioning simplifies setup and lowers operating costs. Cisco also offers an unmatched set of service offerings around the globe to ensure customers and partners receive the right level of support to generate a strong ROI from their deployment. Cisco SD-WAN gives customers the flexibility, visibility and control they need to ensure long-term success.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Cisco SD-WAN won the following awards in the SD-WAN - Enterprise category

Filter By

1 Top Rated Capabilities

0 Top Rated Features

Latest Award, 2024

3 Top Rated Capabilities

2 Top Rated Features

2023

Cisco SD-WAN Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco SD-WAN.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

1
Since last award

87 Plan to Renew

2
Since last award

71 Satisfaction of Cost Relative to Value

3
Since last award

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco SD-WAN?

1% Negative

16% Neutral

83% Positive

Pros

Performance Enhancing
Efficient Service
Respectful
Enables Productivity

Feature Ratings

Average 80

Ease of Troubleshooting

Multiple Connection Type Support

Load Sharing

Resilience

Adaptive Traffic

Flexible Deployment

SD-WAN Security

Quality of Service

Simple Administration

Application Optimization

Dynamic Routing

Vendor Capability Ratings

Average 78

Vendor Support

Breadth of Features

Quality of Features

Ease of Customization

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Business Value Created

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of Data Integration

Cisco SD-WAN Reviews

Aron H.

Role: Operations
Industry: Communications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2021

Works well for the price. Not many complaints.

Likeliness to Recommend

6 /10

What differentiates Cisco SD-WAN from other similar products?

It’s user friendly

What is your favorite aspect of this product?

It works.

What do you dislike most about this product?

It’s hard to troubleshoot

What recommendations would you give to someone considering this product?

Take your time during set up

Pros

Includes Product Enhancements
Continually Improving Product
Performance Enhancing
Unique Features

Cons

Vendor Friendly Policies
Less Friendly Negotiation
Less Reliable

Role: Operations
Industry: Retail
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Feb 2021

Fantastic Product. Features exceed expectations

Likeliness to Recommend

9 /10

Pros

Continually Improving Product
Unique Features
Client Friendly Policies
Over Delivered

Role: Operations
Industry: Apparel
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Feb 2021

Consistent product, Rarely disappoints

Likeliness to Recommend

6 /10

Pros

Unique Features
Efficient Service
Inspires Innovation
Caring

Cons

Under Delivered
Less Transparent
Less Reliable

Latest Research

Cisco SD-WAN

What is Cisco SD-WAN?

Company Details

Need Assistance?

Awards & Recognition

Cisco SD-WAN Ratings

83 Likeliness to Recommend

1 Since last award

87 Plan to Renew

2 Since last award

71 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love Cisco SD-WAN?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Ease of Troubleshooting The simplicity of administration and of troubleshooting issues across the SD-WAN​.

Multiple Connection Type Support Support of various broadband connection types, including TCP/IP, MPLS, frame relay, and LTE wireless.

Load Sharing Ability to load-share WAN traffic across multiple connections​.

Resilience Connectivity resiliency due to the ability to leverage multiple connections .

Adaptive Traffic Data traffic across the SD-WAN being adaptive to conditions across the Internet​.

Flexible Deployment Ability to deploy wherever broadband connectivity exists​.

SD-WAN Security Security of the SD-WAN by support of VPN and network security protocols​.

Quality of Service Traffic prioritization and optimization for specific network services​.

Simple Administration Ease of network administration across the Wide Area Network​.

Application Optimization Optimization of the performance of applications and services across the Wide Area Network​.

Dynamic Routing Dynamic path selection across the broadband networks across the Internet​.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Cisco SD-WAN Reviews

Aron H.

Works well for the price. Not many complaints.

Likeliness to Recommend

Pros

Cons

Fantastic Product. Features exceed expectations

Likeliness to Recommend

Pros

Consistent product, Rarely disappoints

Likeliness to Recommend

Pros

Cons

Most Popular Cisco SD-WAN Comparisons

Fortinet Secure SD-WAN

NetCloud Exchange

Prisma SD-WAN

Versa SASE

Aruba EdgeConnect

VMware SD-WAN

Title

1
Since last award

2
Since last award

3
Since last award

Feature Ratings

Ease of Troubleshooting

Multiple Connection Type Support

Load Sharing

Resilience

Adaptive Traffic

Flexible Deployment

SD-WAN Security

Quality of Service

Simple Administration

Application Optimization

Dynamic Routing

Vendor Capability Ratings

Vendor Support

Breadth of Features

Quality of Features

Ease of Customization

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Business Value Created

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of Data Integration