Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
Cisco Umbrella Logo Award Winner Product Badge
Cisco Umbrella Logo Award Winner Product Badge
Cisco Systems

Cisco Umbrella

Composite Score
8.8 /10
CX Score
9.2 /10
Category
Cisco Umbrella
8.8 /10

What is Cisco Umbrella?

Cisco Umbrella offers flexible, cloud-delivered security when and how you need it. It combines multiple security functions into one solution, so you can extend protection to devices, remote users, and distributed locations anywhere.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Cisco Umbrella won the following awards in the Secure Access Service Edge category

Filter By

Cisco Umbrella Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Umbrella.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

2
Since last award

98 Plan to Renew

2
Since last award

92 Satisfaction of Cost Relative to Value

2
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Umbrella?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Secure Web Gateway (SWG)

91

Enablement for Security Teams

89

Zero Trust

89

Web Application and API Protection (WAAP)

87

Network Sandboxes

86

Viable Alternative VS Traditional MPLS

86

Cloud Access Security Broker (CASB)

86

Firewall as a Service (FWaaS)

84

SD-WAN

82

Remote Browser Isolation (RBI)

82

Data Analytics / BI / AI

80

Vendor Capability Ratings

Average 84

Breadth of Features

87

Business Value Created

87

Ease of Implementation

86

Ease of Customization

86

Quality of Features

86

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Ease of IT Administration

83

Ease of Data Integration

81

Availability and Quality of Training

80

Vendor Support

78

Cisco Umbrella Reviews

Charles T.

  • Role: Industry Specific Role
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Effective Cloud Security Management Tool.

Likeliness to Recommend

9 /10

What differentiates Cisco Umbrella from other similar products?

Isolation functions and the ability on Cloud services management and also network security control functionalities are quite helpful and easy to secure browsing activities.

What is your favorite aspect of this product?

The easy o getting familiar with this Cisco tool and to implement the platform does not need an IT professional and the security generated is the best and productive.

What do you dislike most about this product?

Zero problem on this tool and all the features of this Cisco platform are very responsive and easy to configure and navigation across the entire dashboard is simple.

What recommendations would you give to someone considering this product?

Secure channel and very powerful data threat management and the Cloud services easy Automation and monitoring of network traffic through the product is excellent.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Patrick L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Functional and very Secure Platform.

Likeliness to Recommend

9 /10

What differentiates Cisco Umbrella from other similar products?

Easy managing different business data and to migrate data securely through this product is quick and access control options are nice.

What is your favorite aspect of this product?

Interface is clean and easy to access all the functionalities and implementation on first time is very simple.

What do you dislike most about this product?

No dislike that i have on this data protection platform and the training curve is very short during getting started.

What recommendations would you give to someone considering this product?

Effective and helpful multiple business data management, easy monitoring and the Automation of services is excellent.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Maria E. G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Network threat protection

Likeliness to Recommend

9 /10

What differentiates Cisco Umbrella from other similar products?

Among the features that make it an excellent solution and that also differentiate it from others is that it provides real-time security by blocking threats before they reach the network, its easy integration with other Cisco security products for complete protection, and its advanced threat intelligence analysis that allows us to stay one step ahead of potential attacks.

What is your favorite aspect of this product?

One thing I like about this tool is that it allows us as an organization to provide our team of professionals with protection for devices on our network, detection and blocking of malicious activity, and facilitation of safe Internet browsing for our employees. Cisco Umbrella is ideal for addressing business issues related to network security and protection against cyber threats.

What do you dislike most about this product?

Some unnecessary notifications can be overwhelming for the security team.

What recommendations would you give to someone considering this product?

I recommend Cisco Umbrella because I believe it is a solid solution for improving network security and protecting against cyber threats in business environments. Its ability to provide real-time protection, its integration with other security products, and its advanced threat intelligence analysis make it a reliable choice for organizations looking for robust network security.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Most Popular Cisco Umbrella Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019