What is Cisco Umbrella?
Cisco Umbrella offers flexible, cloud-delivered security when and how you need it. It combines multiple security functions into one solution, so you can extend protection to devices, remote users, and distributed locations anywhere.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceCisco Umbrella Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Cisco Umbrella.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
2
Since last award
98 Plan to Renew
2
Since last award
92 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Cisco Umbrella?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Secure Web Gateway (SWG)
Enablement for Security Teams
Zero Trust
Web Application and API Protection (WAAP)
Network Sandboxes
Viable Alternative VS Traditional MPLS
Cloud Access Security Broker (CASB)
Firewall as a Service (FWaaS)
SD-WAN
Remote Browser Isolation (RBI)
Data Analytics / BI / AI
Vendor Capability Ratings
Breadth of Features
Business Value Created
Ease of Implementation
Ease of Customization
Quality of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Vendor Support
Also Featured in...
Cisco Umbrella Reviews
Philip H.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: End User of Application
Submitted May 2024
Fortifying Our Mobile Frontier
Likeliness to Recommend
What differentiates Cisco Umbrella from other similar products?
Cisco Umbrella is great at keeping users and locations safe. It's great that you can define security policies by identities, not locations. The Umbrella global backbone ensures consistent protection for internet activity.
What is your favorite aspect of this product?
Securing our mobile apps is crucial. Umbrella stops threats before they reach users by enforcing security at the DNS and IP layers. It can block bad sites before they reach users.
What do you dislike most about this product?
Umbrella's cloud-delivered model could add latency for mobile users in regions without global backbone peering points. Some apps need to be filtered on-site if they are very sensitive to latency.
What recommendations would you give to someone considering this product?
Today's employees demand seamless mobile access to digital products and services. But this makes our risk much bigger. Securing traditional office infrastructure is difficult enough. Mobile threats like risky WiFi, device compromises, and data leakage make it harder. Cisco Umbrella showed us a new way to provide security without affecting the mobile experience. Its smart proxy checks traffic for hidden threats, while dynamic filters block inappropriate content. Finally, we have the protection we need for our mobile-cloud transition.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Noemi D.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted May 2024
Secure Cloud Enablement
Likeliness to Recommend
What differentiates Cisco Umbrella from other similar products?
Cisco Umbrella provides secure internet access. Its DNS security can filter websites, limit cloud apps, and block threats. It works everywhere. Umbrella's cloud-delivered model ensures consistent policy enforcement anywhere users go. The management console lets you customize acceptable web categories and monitor internet activity. You also get security intelligence from Cisco Talos.
What is your favorite aspect of this product?
When I tell customers how to use Cisco Umbrella, I show them how it can make their internet security the same everywhere. Umbrella doesn't require on-premises hardware. It simply routes devices' DNS requests through its cloud.
What do you dislike most about this product?
Umbrella relies on the internet, so if links go down, it won't work. The policy engine can't adapt to changing user and app behaviors over time.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Anand B.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted May 2024
It is very easy to use
Likeliness to Recommend
What differentiates Cisco Umbrella from other similar products?
clients cannot connect to common use pages although it's allowed on policies
What is your favorite aspect of this product?
Content filtering without putting extra load on the firewall
What do you dislike most about this product?
Price is little expencive
What recommendations would you give to someone considering this product?
User interface can be improved
Pros
- Performance Enhancing
- Unique Features
- Security Protects
- Reliable
