What is Webex Calling?
Webex Calling is a proven cloud calling solution that delivers enterprise-grade calling enabling you to replace your PBX network with a globally trusted cloud solution. It easily extends to a complete collaboration experience, that includes market leading calling, meetings, messaging, contact center and integrated devices when you’re at the office, at home, or anywhere between.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
95 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Calling?
Pros
- Helps Innovate
- Enables Productivity
- Respectful
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Transcription
Centralized Management Portal
Communications
Call Management
Secure Access
Web & Desktop Conferencing
Session Border Controller
Mobility
Presence IM
Continuous UCC
Speech Access and Personal Assistant
Vendor Capability Ratings
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Ease of Implementation
Ease of IT Administration
Quality of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Webex Calling Reviews
Venkatesh K.
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2021
Easy to use, a little bit pricey
Likeliness to Recommend
What differentiates Webex Calling from other similar products?
unique features
What is your favorite aspect of this product?
calling
What recommendations would you give to someone considering this product?
better product for calling
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Efficient Service
Arietzabeth A.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2021
WONDERFUL MEETINGS.
Likeliness to Recommend
What differentiates Webex Calling from other similar products?
Cisco Webex Calling differs from other products because conducting collaborative meetings in which documents, presentations or videos are shared, avoiding travel in these difficult times of Covid 19 and reducing unnecessary travel costs and saving our time, adapting to our needs and offering a little more than it takes.
What is your favorite aspect of this product?
My favorite aspect of Cisco Webex Calling is that it helped us save our time and unnecessary travel costs, collaborating with great security, this solution that changes the way of working very advanced and completely revolutionize using different technologies such as web browsers, cell phones or tablets. It is a program that facilitates communications with partners, customers and employees through a screen with clear video and audio. Which has a friendly, easy and simple interface.
What do you dislike most about this product?
Cisco Webex Calling is excellent services and tools that enhance productivity, sharing ideas and tasks, without failures or interruptions from any mobile device, it is a program that adapts to my needs, I have not had any problem with this wonderful program. directs you in the right direction.
What recommendations would you give to someone considering this product?
I want to recommend Cisco Webex Calling to anyone who wants to help with a great communication to carry out meetings in real time, offering us incredible results increasing both group and individual productivity. This program is the one you need, here comes your solution.
Pros
- Fair
- Helps Innovate
- Continually Improving Product
- Reliable
Michael B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2021
Flexible and versatile telephony
Likeliness to Recommend
What differentiates Webex Calling from other similar products?
We use Cisco Webex Calling, due to its advanced features, which allow the company to enjoy greater value from its communications through telephony tools in the cloud. Offers reliable and secure call control. With a centralized management system manageable from anywhere and at any time. It is compatible with a wide number of devices, which makes it a very efficient platform.
What is your favorite aspect of this product?
It's easy to manage, and phone programming is simple to set up. It allows you to develop individual device configurations, without complications. It has the efficient function of a virtual receptionist and has personalized voice mailboxes. Provides efficient extension mobility function. Email notifications are very helpful and come quickly. Product support is excellent, allowing for one-off changes with ease. The suite of integrations with other Cisco products provides a lot of versatility.
What do you dislike most about this product?
The implementation time needs to be improved and the plans are expensive.
What recommendations would you give to someone considering this product?
This cloud calling system guarantees a more efficient, dynamic and complete collaborative work. It has the ability to improve productivity. I recommend its implementation.
Pros
- Reliable
- Trustworthy
- Caring
- Saves Time
