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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

82

File Transfer

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

81

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Santosh G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Webex - A great web conferencing platform.

Likeliness to Recommend

10 /10

What is your favorite aspect of this product?

Webex is available for both desktops and mobile devices. People can conduct webinars, online interviews, give presentations, solve issues remotely with the help of Webex Meetings. Webex is very secure as the sessions are encrypted and thus everyone can communicate securely.

What do you dislike most about this product?

The Webex Platform is very useful and there are no dislikes for it. The only thing is internet connectivity is required as the platform works over internet. Also the bandwidth consumption may be high if the audience is more and connected to the same meeting. The meeting can be scheduled very easily using Webex and the link can be shared with audience for them to join.

What recommendations would you give to someone considering this product?

I would surely recommend others to use Webex.

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jan 2024

Webex is easy to setup and use for online meeting

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Push P.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Best Option I’ve Used for Video-Conferencing

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Ease of use and seamless integration with workflow.

What is your favorite aspect of this product?

Flexibility. I can WebEx on my work laptop and on my phone. I can join meetings from either device. I get notifications with direct links to join meetings synced between Slack and Outlook. I can even handoff my meeting from the laptop to my phone. WebEx is never a communication bottleneck.

What do you dislike most about this product?

I think the phone app could be better. It sometimes disconnects me from meetings if I lock my phone or switch to a different app. It also doesn’t seem to have the option to hand a meeting back to the desktop version (or if it does I haven’t found it).

What recommendations would you give to someone considering this product?

The Outlook and Slack integrations are great. Also take the time to really dig into all the features. I’ve seen many useful features some of my colleagues didn’t know about that were immediately useful.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Webex Meetings Comparisons

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