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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

82

File Transfer

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

81

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Naman ..

  • Role: Consultant
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

It was fun and easy and had good questions.

Likeliness to Recommend

7 /10

What differentiates Webex Meetings from other similar products?

It has a better app and allots meeting numbers for fast and easy connections.

What is your favorite aspect of this product?

Meeting numbers

What do you dislike most about this product?

Two apps and both have similar icons.

What recommendations would you give to someone considering this product?

It should give better options to courtrooms / judges / staffs to add sequence features to allow people to only speak when their turn comes so that only those people could speak whose turn has come and are being heard serially as per the case numbers listed on a particular day and which is going on. Anybody who has a case listed on a day joins and starts mentioning his or her case and they don't follow the courtroom rules and discipline. Judges do allow everybody to speak later during recalls once the entire cause list for the day has been heard.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Effective Service

Sangeetha P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Overall Cisco webex is a good messenger app

Likeliness to Recommend

6 /10

What differentiates Webex Meetings from other similar products?

The platform offers locked personal room meetings, password-enforced meeting and encrypted recordings.

What is your favorite aspect of this product?

Anyone can open multiple sub rooms in one meeting room space

What do you dislike most about this product?

Marking the availability features because we have only available, busy, DND. There is no option for Away unlike other apps

What recommendations would you give to someone considering this product?

Based on the budget allocation and the requirements, organization can purchase the product considering other cons

Pros

  • Effective Service
  • Saves Time
  • Respectful
  • Fair

Bradley D.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Jan 2024

Not my favourite conferencing platform

Likeliness to Recommend

6 /10

What differentiates Webex Meetings from other similar products?

I honestly find the quality of Webex Meetings to be lacking.

What is your favorite aspect of this product?

The UX is probably the highlight.

What do you dislike most about this product?

The overall video quality as well as some audio issues.

What recommendations would you give to someone considering this product?

I'd honestly recommend other services such as Google Meet.

Pros

  • Continually Improving Product
  • Trustworthy
  • Respectful
  • Fair

Cons

  • Less Performance Enhancing

Most Popular Webex Meetings Comparisons

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