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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

82

File Transfer

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

81

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Fiyan K.

  • Role: Industry Specific Role
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Always The Best for Virtual Meetings

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Webex Meetings has a very intuive and helpful user interface We share files and chat with ease It has high quality audio and video calls It is reliable and I highly recommend it to all

What is your favorite aspect of this product?

Employees can easily join the meeting via the invitation link

What do you dislike most about this product?

I have zero complains

What recommendations would you give to someone considering this product?

For smooth meetings Go for Webex Meetings

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mohamad R.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Streamlined Collaboration Excellence

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Webex provides a robust level of security, particularly in safeguarding our data when screen-sharing with both internal and external stakeholders, surpassing the standards set by comparable platforms.

What is your favorite aspect of this product?

I particularly appreciate Webex's attention tracker tool, which enables me to monitor if team members are engaged during meetings. Additionally, the seamless sharing of PDFs, Docs, and Videos directly enhances the effectiveness of marketing and promotional presentations to clients.

What do you dislike most about this product?

The interface becomes frustrating on slower or unstable internet connections, frequently leading to unresponsiveness. Moreover, the "rooms" feature falls short of expectations in terms of functionality and performance.

What recommendations would you give to someone considering this product?

Consider initially opting for the Webex Business plan, ensuring all team members are comfortable with its usage before transitioning to the Webex Enterprise plan.

Pros

  • Trustworthy
  • Client Friendly Policies
  • Friendly Negotiation
  • Helps Innovate

Cons

  • Wastes Time

Evgeni K.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Powerful video-conferencing app

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Webex is incorporated into Cisco ecosystem and has a high level of security and reliability.

What is your favorite aspect of this product?

I really like the application for its user-friendly interface, simplicity and security, automatic noise removal, possibility to join from any device, and free subscription available.

What do you dislike most about this product?

In Webex, meeting follow-up feature isn't available.

What recommendations would you give to someone considering this product?

The best way to get acquainted with the product is to try it out. Fortunately, Webex provides a free plan.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Saves Time

Most Popular Webex Meetings Comparisons

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