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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

81

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Azhar C.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2023

Superb Collaboration Tool

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Excellent for presentations and information sharing. Great for chats and instant messaging.

What is your favorite aspect of this product?

Brilliant for Presentations and screen sharing capabilities. Also excellent for File Sharing. Very good for Whiteboarding when required. Good clear images with very little latency and audible voice transmission.

What do you dislike most about this product?

It is limited in terms of user interfaces. Its not easy to share files for mobile users.

What recommendations would you give to someone considering this product?

A cheaper option than Microsoft Teams and Zoom. Give it a try, there's nothing to lose.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Rituja N.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Smart audio, meeting timer, and multiple sharing

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

In my opinion Webex Meetings differentiates itself from other similar products by offering a feature-rich collaboration experience, including a variety of meeting types, such as standard scheduled meetings, personal room meetings, and personal conference meetings, each with unique features and capabilities

What is your favorite aspect of this product?

One of my favorite aspects of Webex Meetings is its feature-rich collaboration experience, offering a variety of meeting types, high-quality audio, desktop sharing, high-quality video, and meeting initiation

What do you dislike most about this product?

I dislike its resource-intensive nature and occasional performance issues

What recommendations would you give to someone considering this product?

Take advantage of the platform's feature-rich collaboration experience, including in-meeting controls, annotation tools, and a blank whiteboard for enhanced collaboration

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Carl J.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Superb Video and Audio Conferencing Platform

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

I like the way it is easy to install and its interface is straightforward unlike its counterparts. I am also impressed by its top-notch audio and video qualities.

What is your favorite aspect of this product?

What I like most about Webex is its stability and reliability in terms of video and audio capabilities. It doesn’t require user registration to gain access into the meeting and this is a time-saving benefit. In addition to video conferencing, my team members share ideas and brainstorm through the whiteboards. It offers seamless screen sharing and recordings when each of us is making a presentation.

What do you dislike most about this product?

While Webex has constantly worked on creating a user-friendly interface I find some essential functionalities too far to reach and it proves difficult to locate them for first-timers. I have also had trouble trying to integrate it with other software.

What recommendations would you give to someone considering this product?

Webex offers useful features for learning and teaching purposes and therefore it is a must-have tool for online tutors.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Most Popular Webex Meetings Comparisons

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