What is Webex Meetings?
Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
94 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Meetings?
Pros
- Reliable
- Helps Innovate
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Audio Controls
Screen Share
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Virtual Whiteboard
Keyboard Mouse Control
File Transfer
Application Share
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Webex Meetings Reviews
Goodness C.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted Oct 2023
Easy to use, and Unique
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
1. End-to-End Security: Webex Meetings prioritizes security, offering features like end-to-end encryption, multi-layered security controls, and compliance with various industry standards and regulations. It has received certifications for its security practices, making it a trusted choice for organizations with stringent security requirements. 2. Video and Audio Quality: Webex Meetings is known for its high-quality video and audio capabilities. It provides HD video conferencing, noise cancellation, and the ability to optimize bandwidth usage to ensure a smooth and clear meeting experience.
What is your favorite aspect of this product?
1. Reliability and Performance: I'll really praise Webex Meetings for its reliability and consistent performance. The platform is known for its stable and high-quality audio and video conferencing experiences. 2. Security: Being a security analyst, Security features are my favorite aspect, particularly for organizations that prioritize data protection and compliance. End-to-end encryption and robust security controls help ensure that meetings are secure and confidential. 3. Ease of Use: I appreciate the user-friendly interface of Webex Meetings, which makes it easy for both hosts and participants to join and navigate meetings
What do you dislike most about this product?
1. Pricing: One of the most frequently cited dislikes is the cost of Webex Meetings, particularly for organizations with a large number of users. I find it relatively expensive compared to other video conferencing solutions like Teams. 2. Inconsistent Mobile Experience: Although Webex Meetings is available on mobile devices, some users in my organization have reported inconsistencies in the mobile app's user experience and feature availability compared to the desktop version.
What recommendations would you give to someone considering this product?
1. Integration with Existing Tools: Assess how Webex Meetings integrates with your organization's existing collaboration tools and workflows. Ensure it complements your other communication and productivity applications 2. Mobile Experience: If your organization relies on mobile devices for meetings, thoroughly test the mobile app's functionality and user experience to ensure it meets your needs.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Unique Features
Vikas K.
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Oct 2023
Best suited for small or large size businesses
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
It is highly secure and usage wise, it is really smooth and almost works fine all the time.
What is your favorite aspect of this product?
Launching is quick and availability is 100% and we have never faced software downtime during business hours.
What do you dislike most about this product?
Webex Recording feature is disabled in our organization since customer is financial where data privacy is of utmost importance. But overall, the product is fantastic.
What recommendations would you give to someone considering this product?
I highly recommend this product for all the customers if their priority is data privacy, availability and ease of usage is very important for customer to consider.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Vimal V.
- Role: Information Technology
- Industry: Media
- Involvement: End User of Application
Submitted Oct 2023
Nice product for connecting with team
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Easy to connect with the team & user friendly
What is your favorite aspect of this product?
Connecting instantly with the team
What do you dislike most about this product?
Nothing to dislike
What recommendations would you give to someone considering this product?
Good for connecting with the team
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
