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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

81

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Sep 2023

Good VC support

Likeliness to Recommend

7 /10

Pros

  • Helps Innovate
  • Unique Features
  • Inspires Innovation
  • Continually Improving Product

Cons

  • Less Performance Enhancing
  • Less Effective Service
  • Vendor Friendly Policies
  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Sep 2023

Good for already Cisco users

Likeliness to Recommend

7 /10

Pros

  • Effective Service
  • Generous Negotitation
  • Transparent
  • Helps Innovate

Cons

  • Slower Product Innovation
  • Commodity Features
  • Leverages Incumbent Status

Brett S.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Simple software, great results

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Webex's platform is intuitive, easy to use, and easy to onboard. Unlike other conferencing products, I found that Webex was easy to understand and implement from the first video call.

What is your favorite aspect of this product?

The simple navigability of the product.

What do you dislike most about this product?

Some of the UI seems a bit outdated.

What recommendations would you give to someone considering this product?

Ensure that Webex is the ideal fit for your organization.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Inspires Innovation

Most Popular Webex Meetings Comparisons

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