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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

81

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Mehul H.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Great audio and video conferencing product!

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

One thing that sets Webex Meetings apart from its competing products in the market is its emphasis on security and end-to-end encryption. This is owing to the fact that Webex Meetings is a Cisco product, and due to this there is a high level of reliability and infrastructure support. There is also seamless integration with My other Cisco products, such as Webex Teams, which enables better collaboration and communication.

What is your favorite aspect of this product?

My favorite aspects of this product are the interactive features provided to the users, like Q&A sessions, Polls, etc. This helps make meetings interactive and eases the flow of communication. I found these features made our meeting sessions more engaging and fun and were very important in getting quick responses from the participants.

What do you dislike most about this product?

Though this is a great product, if you are using the free version, there might be certain limitations to your usage, like having a limited amount of time for the meeting, and limited participants that can be added. If you are a small organization, this will not affect you much, but if you are looking to hold large extended meetings, it might not allow you in the free version.

What recommendations would you give to someone considering this product?

I would strongly recommend you to go through the different plans available for this product, to understand properly which plan will suit your needs and requirements the best. This is because the features vary with different plans, and you should make the best use of your money and the product to ensure proper productivity. I would also suggest that you assess how this product will integrate with your existing tools and products.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service
  • Role: Operations
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Sep 2023

Easy to use, enhances productivity

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ahmet Burak B.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Secure and Reliable

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Webex differentiates it's from others being the most secure and reliable one

What is your favorite aspect of this product?

I know I can rely on webex meetings where content is concerned regarding security

What do you dislike most about this product?

Being one of the most secure web conferencing tools made this toll stall

What recommendations would you give to someone considering this product?

I'd recommend them to try to understand this tool as much as they can

Pros

  • Trustworthy
  • Effective Service
  • Respectful
  • Client Friendly Policies

Most Popular Webex Meetings Comparisons

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