What is Cleo Integration Cloud?
Cleo Integration Cloud (CIC) is a cloud-based integration platform, purpose-built to design, build, operate and optimize critical ecosystem integration processes. The CIC platform brings end-to-end integration visibility across EDI, non-EDI, and API integrations that gives technical and business users the confidence to rapidly onboard trading partners, enable integration between applications, and accelerate revenue-generating business processes. On the platform, businesses have the choice of self-service, managed services, or a blended approach – ensuring complete flexibility and control over their integration strategy.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
97 Plan to Renew
3
Since last award
88 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Cleo Integration Cloud?
Pros
- Acts with Integrity
- Continually Improving Product
- Helps Innovate
- Client's Interest First
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Virtualization
iPaaS
Data Quality Profiling and Cleansing
API Management and Orchestration
Synchronization and Replication
Metadata Management
Data Security
Real Time Integration
Exception Handling and Notifications
Multi Channel Support
Batch Integration
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Product Strategy and Rate of Improvement
Business Value Created
Ease of Data Integration
Availability and Quality of Training
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Customization
Vendor Support
Cleo Integration Cloud Reviews
Nancy S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2021
Great Customer Service for a Great Product !
Likeliness to Recommend
What differentiates Cleo Integration Cloud from other similar products?
As per my title, Cleo has a great customer service team that is handling a great product that is easy to use.
What is your favorite aspect of this product?
The favorite thing about Cleo is that it makes going digital a simple and non time consuming task.
What do you dislike most about this product?
Cleo cloud has a lot of products under it, and to be able to use them all then your bill will add up fast.
What recommendations would you give to someone considering this product?
I recommend to ask for demo account and setup a meeting with Cleo team and they will guide you all the way
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Zahi N.
- Role: C-Level
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Sep 2021
Very good but complex
Likeliness to Recommend
What differentiates Cleo Integration Cloud from other similar products?
Cleo is a very good solution that will help you cut a lot of costs for your company but the only problem is that its a bit hard to use
What is your favorite aspect of this product?
They have good response for tickets and are able to support you whenever needed.
What do you dislike most about this product?
Some of the operations are a bit complex to do and always have to get back to the support for help
What recommendations would you give to someone considering this product?
Cleo are good but there are others in the market, do your research and pick the best for you
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jonathan V.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Sep 2021
Effective and fast.
Likeliness to Recommend
What differentiates Cleo Integration Cloud from other similar products?
It allows us to maintain a permanent flow of sensitive documents with total security for our company.
What is your favorite aspect of this product?
It has accelerated data loading and sorting, automated processes and is easily integrated with other applications via API. It also allows to translate data to EDI format.
What do you dislike most about this product?
It is complex to learn how to use it correctly.
What recommendations would you give to someone considering this product?
Contacting support is recommended for a correct implementation and use of the product.
Pros
- Helps Innovate
- Effective Service
- Inspires Innovation
- Saves Time
