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Cloudflare Logo Award Winner Product Badge
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CloudFlare

Cloudflare

Composite Score
8.8 /10
CX Score
9.2 /10
Category
Cloudflare
8.8 /10

What is Cloudflare?

Cloudflare is a global network designed to make everything you connect to the Internet secure, private, fast, and reliable. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare have all traffic routed through its intelligent global network, which gets smarter with each new site added. As a result, they see significant improvement in performance and a decrease in spam and other attacks.

Company Details


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Awards & Recognition

Cloudflare won the following awards in the Secure Access Service Edge category

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Cloudflare Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cloudflare.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cloudflare?

3% Negative
4% Neutral
93% Positive

Pros

  • Trustworthy
  • Helps Innovate
  • Continually Improving Product
  • Effective Service

Feature Ratings

Average 80

Enablement for Security Teams

84

Firewall as a Service (FWaaS)

83

Network Sandboxes

83

Web Application and API Protection (WAAP)

81

Secure Web Gateway (SWG)

81

Zero Trust

81

Remote Browser Isolation (RBI)

80

SD-WAN

79

Cloud Access Security Broker (CASB)

79

Viable Alternative VS Traditional MPLS

78

Data Analytics / BI / AI

77

Vendor Capability Ratings

Average 80

Business Value Created

86

Breadth of Features

81

Usability and Intuitiveness

81

Quality of Features

80

Ease of IT Administration

79

Ease of Implementation

79

Ease of Data Integration

78

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

78

Ease of Customization

78

Vendor Support

77

Cloudflare Reviews

Jackline C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

It protects your websites and is pricey

Likeliness to Recommend

10 /10

What differentiates Cloudflare from other similar products?

Cloudflare has more features that are more useful to any website and they do not charge per feature but per month, However, the subscription type determines how many features you can use. What makes it more unique is its straightforward integration with websites by just adding their nameservers and in a short time, the website gets protected.

What is your favorite aspect of this product?

I like the pricing of the software, it has both free version and paid plans so it depends on your goal and why you need the tool, secondly, the software customer team are always available for any technical question. I like also the security measures where it blocks traffic from robots and hence giving our business pure human traffic and blocks the bots from accessing our data

What do you dislike most about this product?

Integrating the website with Cloudflare means the website will initially load from the resources of Cloudflare and this makes the website to load slowly since it will have to first verify the browser and the security of the internet that a user is connected too and hence making the website to load a bit slower

What recommendations would you give to someone considering this product?

I would recommend Cloudflare because it is safe and does not ready any website files or having any access to website files but rather communicates with your host to deliver optimized security.

Pros

  • Helps Innovate
  • Reliable
  • Caring
  • Saves Time

Marcell C.

  • Role: C-Level
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

I simply love CloudFlare, haven't been more happy.

Likeliness to Recommend

9 /10

What differentiates Cloudflare from other similar products?

The UI is simply amazing and its fulfills all features people need. I also love the fact they support Yubikey 2FA

What is your favorite aspect of this product?

The DNS editor pretty much and it also gives nice analytics on my websites visitors.

What do you dislike most about this product?

Hmm, sometimes it can get really complex, but thats probably for more advanced users, like the WAF and other features.

What recommendations would you give to someone considering this product?

It's really great combination to get free SSL and also secure your website against small and medium attacks, the DNS is also very fast.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Yudy A.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2023

The best CDN ever

Likeliness to Recommend

8 /10

What differentiates Cloudflare from other similar products?

Cloudflare provides lots of important features even for the free tier

What is your favorite aspect of this product?

DNS Security Extensions (DNSSEC) so i can adds an extra layer of security to my website

What do you dislike most about this product?

So far there's nothing I don't like

What recommendations would you give to someone considering this product?

cloudflare is a must-use tool for your website projects

Pros

  • Security Protects
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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