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Cloudflare Logo Award Winner Product Badge
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CloudFlare

Cloudflare

Composite Score
8.8 /10
CX Score
9.2 /10
Category
Cloudflare
8.8 /10

What is Cloudflare?

Cloudflare is a global network designed to make everything you connect to the Internet secure, private, fast, and reliable. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare have all traffic routed through its intelligent global network, which gets smarter with each new site added. As a result, they see significant improvement in performance and a decrease in spam and other attacks.

Company Details


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Awards & Recognition

Cloudflare won the following awards in the Secure Access Service Edge category

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Cloudflare Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cloudflare.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cloudflare?

3% Negative
4% Neutral
93% Positive

Pros

  • Trustworthy
  • Helps Innovate
  • Continually Improving Product
  • Effective Service

Feature Ratings

Average 80

Enablement for Security Teams

84

Firewall as a Service (FWaaS)

83

Network Sandboxes

83

Web Application and API Protection (WAAP)

81

Secure Web Gateway (SWG)

81

Zero Trust

81

Remote Browser Isolation (RBI)

80

SD-WAN

79

Cloud Access Security Broker (CASB)

79

Viable Alternative VS Traditional MPLS

78

Data Analytics / BI / AI

77

Vendor Capability Ratings

Average 80

Business Value Created

86

Breadth of Features

81

Usability and Intuitiveness

81

Quality of Features

80

Ease of IT Administration

79

Ease of Implementation

79

Ease of Data Integration

78

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

78

Ease of Customization

78

Vendor Support

77

Cloudflare Reviews

José Elson ..

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Easy to use, Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Cloudflare from other similar products?

Cloudflare stands out from similar products because of its comprehensive approach to optimizing and protecting web applications. It combines a global CDN with advanced security services like DDoS mitigation and bot protection, and provides an integrated platform for managing web applications.

What is your favorite aspect of this product?

My favorite aspect of Cloudflare is its intuitive and easy-to-use management interface, which makes it simple to configure and manage web applications. Additionally, the combination of a CDN and security services on a single platform makes it easier to protect and optimize web applications.

What do you dislike most about this product?

What I like least about Cloudflare is that some advanced features may require more expensive subscriptions or additional services, which can make it less accessible for small businesses and independent developers.

What recommendations would you give to someone considering this product?

I recommend that anyone considering Cloudflare evaluate their specific security and performance needs, as well as the features and costs of similar services. Cloudflare's platform is an excellent choice for those looking for an integrated and easy-to-use solution to optimize and protect web applications.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Geoffrey M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Powerful security features!

Likeliness to Recommend

9 /10

What differentiates Cloudflare from other similar products?

Cloudflare stands out due to its robust security capabilities and extensive global network, which together ensure both high performance and effective threat mitigation.

What is your favorite aspect of this product?

I appreciate the intuitive dashboard that provides real-time analytics, making it easy to monitor website performance and security status.

What do you dislike most about this product?

The initial setup can be daunting due to a steep learning curve, which may require additional time and resources to navigate effectively.

What recommendations would you give to someone considering this product?

I recommend investing time in training and familiarization with the platform, and seeking professional support during the setup phase to ensure a smooth implementation.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Efficient Service

Jules W.

  • Role: C-Level
  • Industry: Media
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2024

Secure and Optimize with Cloudflare

Likeliness to Recommend

10 /10

What differentiates Cloudflare from other similar products?

Cloudflare sets itself apart with its extensive global network, ensuring fast and reliable website performance by caching content close to users. Its DNS management is not only intuitive but recognized for speed, minimizing downtime and enhancing accessibility for web designers. As a domain registrar, Cloudflare offers transparent pricing, which simplifies management without hidden fees.Security is another key strength, with advanced DDoS protection and SSL encryption that automatically shield sites from threats. For performance, features like image optimization and HTTP/3 support ensure websites are quick and responsive. Cloudflare combine

What is your favorite aspect of this product?

One of the standout features of Cloudflare is its robust global network. As a web designer, this aspect is particularly appealing because it ensures websites load quickly and reliably by caching content closer to users around the world.

What do you dislike most about this product?

While Cloudflare offers a robust suite of features, one downside is the complexity involved in configuring its advanced settings. For web designers and small business owners like me, who are unfamiliar with network security protocols, navigating these advanced options can be challenging.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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