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Cloudflare Logo Award Winner Product Badge
Cloudflare Logo Award Winner Product Badge
CloudFlare

Cloudflare

Composite Score
8.8 /10
CX Score
9.2 /10
Category
Cloudflare
8.8 /10

What is Cloudflare?

Cloudflare is a global network designed to make everything you connect to the Internet secure, private, fast, and reliable. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare have all traffic routed through its intelligent global network, which gets smarter with each new site added. As a result, they see significant improvement in performance and a decrease in spam and other attacks.

Company Details


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Awards & Recognition

Cloudflare won the following awards in the Secure Access Service Edge category

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Cloudflare Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cloudflare.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cloudflare?

3% Negative
4% Neutral
93% Positive

Pros

  • Trustworthy
  • Helps Innovate
  • Continually Improving Product
  • Effective Service

Feature Ratings

Average 80

Enablement for Security Teams

84

Firewall as a Service (FWaaS)

83

Network Sandboxes

83

Web Application and API Protection (WAAP)

81

Secure Web Gateway (SWG)

81

Zero Trust

81

Remote Browser Isolation (RBI)

80

SD-WAN

79

Cloud Access Security Broker (CASB)

79

Viable Alternative VS Traditional MPLS

78

Data Analytics / BI / AI

77

Vendor Capability Ratings

Average 80

Business Value Created

86

Breadth of Features

81

Usability and Intuitiveness

81

Quality of Features

80

Ease of IT Administration

79

Ease of Implementation

79

Ease of Data Integration

78

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

78

Ease of Customization

78

Vendor Support

77

Cloudflare Reviews

Elvis R.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Improves security and performance

Likeliness to Recommend

9 /10

What differentiates Cloudflare from other similar products?

Unlike others its use ranges from DDoS protection to CDN (content delivery network) to improve user experience. The software addresses business issues such as protection against cyber attacks, site speed optimization and web traffic management. In addition and something I like that it has is that it provides instant information about web traffic, ongoing attacks and other key metrics to make informed decisions about the security and performance of our site.

What is your favorite aspect of this product?

I like it because it helps protect our website from DDoS attacks during special promotions, improve the loading speed of our pages worldwide and analyze web traffic in real time to make strategic decisions. and overall, my experience with Cloudflare has been good as it has significantly improved the security and performance of our website, helping us maintain the integrity of our brand and ensure an optimal user experience.

What do you dislike most about this product?

Cloudflare is good but its initial setup can be complex, Cloudflare's configuration can be a bit complicated for beginners, but once set up, the platform is easy to use.

What recommendations would you give to someone considering this product?

I recommend Cloudflare for companies looking to improve the security and performance of their website, as well as for those who need specific web traffic analytics.

Pros

  • Helps Innovate
  • Trustworthy
  • Unique Features
  • Efficient Service

Lisandra C.

  • Role: Information Technology
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Protecting our digital lives

Likeliness to Recommend

9 /10

What differentiates Cloudflare from other similar products?

Cloudflare's strength is in its unified cloud platform. It protects data at the edge, no matter where it is or what kind of threat it faces. It can stop DDoS attacks before they reach you.

What is your favorite aspect of this product?

In the social media world, protecting brand assets like content, data, and customer data is important. Cloudflare's secure web gateways create virtual air-gaps, preventing threats from reaching our endpoints. It also helps with data loss prevention for compliance.

What do you dislike most about this product?

Cloudflare's cloud-native architecture could make it slower for our remote social teams around the world. Some workflows need an on-premise version.

What recommendations would you give to someone considering this product?

As a social media manager, our brand's digital presence is our life. We have lots of sensitive data that criminals want. Security tools alone weren't enough to protect us from today's attackers. Cloudflare's platform gave us the robust edge we required, providing protection across our cloud ecosystem. It secures our SaaS workflows and enforces zero-trust guardrails. We'll never have to worry about catastrophic breaches again.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Andy H.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Fortifying Your Digital Frontline

Likeliness to Recommend

9 /10

What differentiates Cloudflare from other similar products?

Cloudflare's unified SASE platform truly shines by converging numerous security capabilities into one cloud-native solution. Core offerings like secure web gateways, firewalls-as-a-service, cloud access security brokers, and zero trust network access are seamlessly orchestrated. This cohesive approach streamlines security administration and ensures consistent policies regardless of resource location.

What is your favorite aspect of this product?

The ability to enforce zero trust access aligned with the principle of least privilege is a game-changer. By verifying user identity, device posture, and other contextual attributes before granting access, the risks of unauthorized lateral movement and data exfiltration plummet. Granular policy controls also enable precise micro segmentation of corporate resources.

What do you dislike most about this product?

While the cloud-delivered architecture reduces infrastructure overhead, it could potentially introduce latency depending on an organization's geographic distribution and remote user populations. Further, some regulated industries may require an on-premises version to address data residency requirements.

What recommendations would you give to someone considering this product?

I've witnessed the challenges IT teams face as threat vectors multiply. Cloudflare's SASE offering finally unites critical security functions organizations often deploy in piecemeal fashion under one intuitive console. Its browser isolation capabilities are also ingenious, creating disposable virtual machines that isolate untrusted web sessions from endpoints. Whether securing software-defined wide area networks or safeguarding software-as-a-service app access, this solution provides multi-layered defenses precisely mapped to modern risk profiles.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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