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Cloudflare Logo Award Winner Product Badge
Cloudflare Logo Award Winner Product Badge
CloudFlare

Cloudflare

Composite Score
8.8 /10
CX Score
9.2 /10
Category
Cloudflare
8.8 /10

What is Cloudflare?

Cloudflare is a global network designed to make everything you connect to the Internet secure, private, fast, and reliable. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare have all traffic routed through its intelligent global network, which gets smarter with each new site added. As a result, they see significant improvement in performance and a decrease in spam and other attacks.

Company Details


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Awards & Recognition

Cloudflare won the following awards in the Secure Access Service Edge category

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Cloudflare Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cloudflare.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cloudflare?

3% Negative
4% Neutral
93% Positive

Pros

  • Trustworthy
  • Helps Innovate
  • Continually Improving Product
  • Effective Service

Feature Ratings

Average 80

Enablement for Security Teams

84

Firewall as a Service (FWaaS)

83

Network Sandboxes

83

Web Application and API Protection (WAAP)

81

Secure Web Gateway (SWG)

81

Zero Trust

81

Remote Browser Isolation (RBI)

80

SD-WAN

79

Cloud Access Security Broker (CASB)

79

Viable Alternative VS Traditional MPLS

78

Data Analytics / BI / AI

77

Vendor Capability Ratings

Average 80

Business Value Created

86

Breadth of Features

81

Usability and Intuitiveness

81

Quality of Features

80

Ease of IT Administration

79

Ease of Implementation

79

Ease of Data Integration

78

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

78

Ease of Customization

78

Vendor Support

77

Cloudflare Reviews

Vaibhav M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

I love Cloudflare user interface and the pricing

Likeliness to Recommend

10 /10

What differentiates Cloudflare from other similar products?

DNS control system which is easy and more secure to manage all domain records from one place. It has the new domain registration module which helps one to register and manage domains more faster within cloudflare without using any third party application of software

What is your favorite aspect of this product?

Cloudflare is easy for Devops team to use and deploy applications since the tool support a variety of programming languages compared to other security cloud tools. I like the SASE NETWORKING which is more secure and faster with any kind of website application. It can easily connect to any application, device and network without technical knowledge

What do you dislike most about this product?

The tool is for programmers and hence requires one to have technical skills to use cloudflare which can be expensive to hire someone to deploy the software. Secure Web Gateway (SWG) for internet traffic which prevents phishing, ransomware and other internet risks is to too hard to use especially when you want to create a report

What recommendations would you give to someone considering this product?

Cloudflare is safe, pricey and easy to use and I would recommend the tool

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Ajeet K.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Secures any website at a fair pricing

Likeliness to Recommend

10 /10

What differentiates Cloudflare from other similar products?

Every logging session to cloudflare comes with an email notification which includes even the IP address of the login, This has made cloudflare to be best secure tool for CDN, website security and cloud computing. Also what makes cloudflare to be unique is that, it support several programming languages so any developer of any skill can use this tool to develop and secure websites and applications

What is your favorite aspect of this product?

Cloudflare has AL/ML powered threat intelligence that can help to mitigate any risk from unknown threats at a fair pricing and the customer care team responds to technical questions faster through email and on live chat when you are a subscribed member.

What do you dislike most about this product?

You will need to have some technical skills to use other features of cloudflare like Zero networking and building application on Cloudflare requires one to be a developer or have knowledge of coding which can turn to be more expensive if hiring an engineer to do all the implementations.

What recommendations would you give to someone considering this product?

Cloudflare is fast and secure and supports applications from several programming languages and hence, I would recommend it

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Caring

Rajat R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

I am confident with Cloudflare

Likeliness to Recommend

10 /10

What differentiates Cloudflare from other similar products?

The provision of Free SSL CERTIFICATES by cloudflare makes this product a professional and exclusive one. Also the pricing of Cloudflare is far cheaper than any other provider who are more expensive to use their solutions.

What is your favorite aspect of this product?

Cloudflare have friendly API that are very easy to configure to thwart DDos attack on any website and web application and it has a scalable connectivity across all locations. I also like the user interface of cloudflare which is easy to understand to utilize on the even when you are connected to a smaller screen device

What do you dislike most about this product?

They recently introduced domain registering as a service however, they have very limited top level domains compared to other tools, and building an Application on Cloudflare requires one to have basic coding skills

What recommendations would you give to someone considering this product?

Yes, I would recommend Cloudflare because the tool is easy to use and does not cost a lot of money yet provides more features to secure the website

Pros

  • Helps Innovate
  • Reliable
  • Caring
  • Saves Time

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