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Cloudflare Logo Award Winner Product Badge
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CloudFlare

Cloudflare

Composite Score
8.8 /10
CX Score
9.2 /10
Category
Cloudflare
8.8 /10

What is Cloudflare?

Cloudflare is a global network designed to make everything you connect to the Internet secure, private, fast, and reliable. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare have all traffic routed through its intelligent global network, which gets smarter with each new site added. As a result, they see significant improvement in performance and a decrease in spam and other attacks.

Company Details


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Awards & Recognition

Cloudflare won the following awards in the Secure Access Service Edge category

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Cloudflare Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cloudflare.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cloudflare?

3% Negative
4% Neutral
93% Positive

Pros

  • Trustworthy
  • Helps Innovate
  • Continually Improving Product
  • Effective Service

Feature Ratings

Average 80

Enablement for Security Teams

84

Firewall as a Service (FWaaS)

83

Network Sandboxes

83

Web Application and API Protection (WAAP)

81

Secure Web Gateway (SWG)

81

Zero Trust

81

Remote Browser Isolation (RBI)

80

SD-WAN

79

Cloud Access Security Broker (CASB)

79

Viable Alternative VS Traditional MPLS

78

Data Analytics / BI / AI

77

Vendor Capability Ratings

Average 80

Business Value Created

86

Breadth of Features

81

Usability and Intuitiveness

81

Quality of Features

80

Ease of IT Administration

79

Ease of Implementation

79

Ease of Data Integration

78

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

78

Ease of Customization

78

Vendor Support

77

Cloudflare Reviews

Sathiyan R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Secures websites at an affordable rate

Likeliness to Recommend

10 /10

What differentiates Cloudflare from other similar products?

It provides enough computing storage that developers can use to deploy full stack web applications on the serverless technology which is more advanced and secure compared to other cloud CDN tools that I have ever used.

What is your favorite aspect of this product?

I like the User interface of Cloudflare which is user friendly and provides a good user friendly. I like the images optimization and Video streaming tools which can make the website to load faster even when it has more images and videos and all comes at an affordable subscription

What do you dislike most about this product?

You need to have a technical skill to use the developer modules and the API of this tool which can turn to be costly hiring software engineer to work on the deployment.

What recommendations would you give to someone considering this product?

Yes, I would recommend the tool because it offers advanced features for website securities

Pros

  • Helps Innovate
  • Reliable
  • Client Friendly Policies
  • Fair

Akhilesh S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Has fantastic features for web security

Likeliness to Recommend

10 /10

What differentiates Cloudflare from other similar products?

The tool has P2P networking capabilities that other tools do not have and this makes Cloudflare a unique product to use for website performance and analytics

What is your favorite aspect of this product?

The tool can easily block security threats and bot traffic hence protecting the website from being crushed and being accessed by the bots instead of real users. I also like the user interface of Cloudflare which is smoothly polished for a quicker navigation experience

What do you dislike most about this product?

I have not seen any issue with cloudflare yet as it works well for me, However, they should consider lowering the pricing of the tool so that even smaller businesses can use this solution

What recommendations would you give to someone considering this product?

Yes, I would recommend cloudflare because it is easy to use and to deploy

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Efficient Service

Raghu M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Cloudflare is easy to use

Likeliness to Recommend

10 /10

What differentiates Cloudflare from other similar products?

The software comes at a good cost compared to other security tools and provides enough speed for the application and network while protecting the website and web application for DDos attack

What is your favorite aspect of this product?

The tool is easy for Devops team to use to build application more easier because they support more programming languages, it provides enough storage for the projects and top notch security for applications. The tool is more reliable and provides enough customer support.

What do you dislike most about this product?

Cloudflare is expensive to use for software engineering if you are going to use an API and requires a lot of technical knowledge to use the tool to deploy projects and build application on this tool.

What recommendations would you give to someone considering this product?

Yes, I would recommend Cloudflare because it has good infrastructures

Pros

  • Helps Innovate
  • Performance Enhancing
  • Caring
  • Respectful

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