What is CloudSense CPQ?
CloudSense CPQ powers all your channels, from self-service and direct sales, to partners and beyond. Maximize growth across your business with one engine and one agile product catalog. CloudSense CPQ automates orders for completion, change and renewal. Simplified integration to downstream systems gives you one place to manage your orders and subscriptions.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceCloudSense CPQ Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on CloudSense CPQ.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
1
Since last award
100 Plan to Renew
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love CloudSense CPQ?
Pros
- Caring
- Saves Time
- Respectful
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Visual Configuration
Multi Currency
Workflow & Approvals
Self-Service Selling
Rules Engine
Quote Development and Administration
Renewal Management
Contract Negotiation and Authoring
Product and Service Configuration
Reporting and Analytics
Application Integration
Vendor Capability Ratings
Business Value Created
Availability and Quality of Training
Breadth of Features
Vendor Support
Quality of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Customization
Ease of Implementation
Ease of IT Administration
CloudSense CPQ Reviews
Ranjit S.
- Role: Consultant
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Jan 2022
Easy to use, but a bit pricey
Likeliness to Recommend
What differentiates CloudSense CPQ from other similar products?
set of features that brings easy customization
What is your favorite aspect of this product?
set of features that brings easy customization
What do you dislike most about this product?
price and training plus certification is on pricier side
What recommendations would you give to someone considering this product?
If it's a big long running project with lots of unknowns, this can be a true friend
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Ankit G.
- Role: Consultant
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Jan 2022
Overall good. Sometimes customisation disappoints.
Likeliness to Recommend
What differentiates CloudSense CPQ from other similar products?
Integration with Salesforce is seamless, almost covers features for an organisation looking for CPQ capability-Discounting and Deal Management frameworks are extensive and mature. Well supported Product model and design capabilities within Cloudsense framework.
What is your favorite aspect of this product?
Close integration with Salesforce as it supports same object structure model. Product has matured a lot since its inception where they have brought in robust Frame agreements and Discouting capabilities. Almost near to the expectations that any Organisation looking to leverage Cloudsense as Cpq. The product/technical and support team is really expert in dealing with client issues.
What do you dislike most about this product?
Customisation is bit cumbersome sometimes and requires discussions with product management teams followed by release of new package which sometimes delays clients requirements. Sometimes I feel the product is over engineered that the simply model of things could have solved the problem instead of making them more complex.
What recommendations would you give to someone considering this product?
Overall 7/10 in terms of features, product and vendor support and client satisfaction. Competitors like Hansen are now owning the Cpq space.
Pros
- Enables Productivity
- Unique Features
- Includes Product Enhancements
- Helps Innovate
Mark M.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2022
Collaborative Partner
Likeliness to Recommend
What differentiates CloudSense CPQ from other similar products?
The simplicity of the tool initially differentiated it from previous CPQ tooling, however, more complex products lead to a more complex sales journey.
What is your favorite aspect of this product?
Simple to implement
What do you dislike most about this product?
The more complex journeys mean the costs rise as additional modules are required to fulfil different commercial journeys
What recommendations would you give to someone considering this product?
Make sure you have business engagement and simple enough rationalised Product sets...the mroe simple your catalogue, the more seamless the implementation and continued development of the tool.
Pros
- Continually Improving Product
- Trustworthy
- Client Friendly Policies
- Acts with Integrity
