What is Concur Expense?
Automate and improve the expense reporting process. Concur Expense is designed so your organization can easily enforce spending policies, capture receipts, process expense reports and make better business decisions based on timely, accurate data.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
82 Likeliness to Recommend
94 Plan to Renew
1
Since last award
75 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+72 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Concur Expense?
Pros
- Reliable
- Respectful
- Security Protects
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi Currency
Expense Detail Tracking
Single Sign-On (SSO)
Receipt Image Submission
Expense Policy Aware
Approval Workflow
Desktop Browser Support
Travel and Accommodation Booking
Expense Itemization
Travel Profile
Mobile App or Mobile Browser Support
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Ease of Implementation
Quality of Features
Ease of Data Integration
Vendor Support
Breadth of Features
Availability and Quality of Training
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Customization
Concur Expense Reviews
Nayan D.
- Role: Information Technology
- Industry: Retail
- Involvement: End User of Application
Submitted Jun 2023
Good features, UX is confusing and can be slow
Likeliness to Recommend
What differentiates Concur Expense from other similar products?
- SAP integration
What is your favorite aspect of this product?
- Mobile app allows easy snap of the receipt - Automated flow of credit card receipts - Integrations for common receipts like Uber makes it seamless
What do you dislike most about this product?
- Itemisation are very confusing - Can be slow on the web - Confusing of raising travel request and related cash advance and invoice. UX can be intuitive
What recommendations would you give to someone considering this product?
- Recommend this product to simplify reimbursement workflows (moved from hard copy to this solution)
Pros
- Reliable
- Performance Enhancing
- Unique Features
- Inspires Innovation
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Productive
Marian C.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2023
We have consolidated all reimbursement costs
Likeliness to Recommend
What differentiates Concur Expense from other similar products?
If the payment is made, this function may be used to calculate the route. Because it can be used with a tablet or smartphone, it allows sales personnel to process the end of the month more efficiently, which saves time and may be used. There is no need to create a separate routing application when processing freight expenses. At the beginning of the month, the sales team did a lot of outbound and would return to the business to settle debts, which was inefficient. This application is really helpful in fixing the problem.
What is your favorite aspect of this product?
When utilized in combination with the corporate credit card supplied to each employee, all expenditures may be covered with this product alone, eliminating the need for individual refunds. Personally, I am engaged in both the settlement and approval procedures, but even for subordinate requests, stamping the spending voucher and submitting it to accounting is no longer needed, therefore I am now in-house. It is quite useful even in job-centric occupations because you no longer need to go to work to stamp.
What do you dislike most about this product?
I've been using it for about one year and have become used to it, but I can't do it at a glance. I was constantly baffled until I became familiar with this program.
What recommendations would you give to someone considering this product?
We recommend that you install it with your corporate credit card if you have any troubles with the stamp company in terms of spending settling. It depends on the company's regulations, but employees must first grasp the rules in order to avoid misunderstandings and speed up the scanning and submission of receipts. Carriage costs are simple to resolve. Simplify the reimbursement method from the point of function payments to the discharge of difficulties carried out. From manual to electronic monthly settlement, the reimbursement of daily transportation costs was reduced from four days to one day after posting.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Juliette M.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Mar 2023
Easy and unique expense management
Likeliness to Recommend
What differentiates Concur Expense from other similar products?
The app is user-friendly and provides real-time notifications of employee expense reports.
What is your favorite aspect of this product?
After submitting expenses, there is an instant expense record reconciliation.
What do you dislike most about this product?
False positives in automated categorization of duplicate payments.
What recommendations would you give to someone considering this product?
manage your payments through the expense management app, and monitor your travel related expenses.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
