What is Concur Expense?
Automate and improve the expense reporting process. Concur Expense is designed so your organization can easily enforce spending policies, capture receipts, process expense reports and make better business decisions based on timely, accurate data.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
82 Likeliness to Recommend
94 Plan to Renew
1
Since last award
75 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+72 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Concur Expense?
Pros
- Reliable
- Respectful
- Security Protects
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi Currency
Expense Detail Tracking
Single Sign-On (SSO)
Receipt Image Submission
Expense Policy Aware
Approval Workflow
Desktop Browser Support
Travel and Accommodation Booking
Expense Itemization
Travel Profile
Mobile App or Mobile Browser Support
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Ease of Implementation
Quality of Features
Ease of Data Integration
Vendor Support
Breadth of Features
Availability and Quality of Training
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Customization
Concur Expense Reviews
Arya K.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2024
Functional but lacks optimization
Likeliness to Recommend
What differentiates Concur Expense from other similar products?
I have not used other products of this nature but being able to view everything in one place is convenient
What is your favorite aspect of this product?
Being able to organize and get my expenses back in one place without having to constantly keep in contact with our accounting team
What do you dislike most about this product?
How long the process takes to upload and submit the expenses
What recommendations would you give to someone considering this product?
When uploading receipts with similar amounts the program will give you a warning that you are uploading the same thing multiple times. Just ignore that, it is something that needs to be fixed in the app
Pros
- Efficient Service
- Saves Time
- Generous Negotitation
- Transparent
Cons
- Security Frustrates
- Inhibits Innovation
- Slower Product Innovation
Rohit M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Decent experience with SAP Concur!
Likeliness to Recommend
What differentiates Concur Expense from other similar products?
SAP concur is a primary portal in our organization to track for the various expenses. it has many unique feature which make SAP concur different from other software of similar category. The Image Receipt recognization feature using AI is just best, we uplaod the expense receipt and it automatically reads all the information by iteslf.
What is your favorite aspect of this product?
The Best part of SAP Concur was their Mobile App support and Allowing users to mark the expense in multiple currencies. Organizations can easily customize the approval workflow which runs behind the scene and make it according to the need.
What do you dislike most about this product?
The only dislike i have is they are still using the OLD Fashioned User interface like pop-up and alert kind of old stuff. we have modern user interface across the applications and we can definitely have modern look and feel for SAP Concur as well.
What recommendations would you give to someone considering this product?
I would highly recommend SAP concur for Expnse management, it is secure and support Single sign features as well.
Pros
- Inspires Innovation
- Altruistic
- Security Protects
- Reliable
Ryan G.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2024
Concur is easy to use but time consuming.
Likeliness to Recommend
What differentiates Concur Expense from other similar products?
It keeps it to strictly expenses and doesn't include any other bulk features. It's easy to use. User friendly.
What is your favorite aspect of this product?
It helps me keep organized with multiple project expenses
What do you dislike most about this product?
Attaching receipts can be slow, sometimes some fields can be autopopulated that currently are not being autopopulated. Sometimes the program flags duplicate entries as warnings that have to be cancelled out, even though they are seperate transactions.
What recommendations would you give to someone considering this product?
It's easy to use. Using both the app and web version in combination is very efficient for entering receipts then taking pictures of them. It helps you manage multiple project expenses with ease.
Pros
- Security Protects
- Trustworthy
- Fair
- Acts with Integrity
Cons
- Slower Product Innovation
- Charges for Enhancements
