What is Constant Contact?
Constant Contact is a digital marketing platform that makes email marketing easy. With Constant Contact, you can create effective email marketing and other online marketing campaigns to meet your business goals. From email to social marketing, time-saving automations to standout customer support, we help your business grab the attention — and revenue — it deserves.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
90 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Constant Contact?
Pros
- Security Protects
- Reliable
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Auto-Responders
Campaign Management
SPAM Compliance
Basic Reporting and Analytics
Segmentation
Email Templates
Contact Database
Surveys and Polling
Content Authoring
Sales Intelligence & Conversion Rates
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Availability and Quality of Training
Ease of Customization
Vendor Support
Breadth of Features
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Constant Contact Reviews
Charles K.
- Role: Sales Marketing
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Sep 2021
A very unique and secure tool for email marketing.
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
Its always very enjoyable to have such an excellent and extraordinary software for email marketing in our organization. Constant Contact allows us to engage easily and quickly with our local and international customers. It allows us to create eye-catching campaigns and send them instantly. Managing email lists is extremely easy.
What is your favorite aspect of this product?
I like Constant Contact because it is a very beneficial and reliable application for email marketing. Allows you to send outbound emails in few seconds, building and personalizing emails and easily and quickly manage email lists. It is intuitive, user-friendly and simple to install and set up. Additionally, Constant Contact customer service is on another level, very helpful and responsive.
What do you dislike most about this product?
To be frank, I can't remember anything that disappointed me while using Constant Contact. It is always a great and reliable solution for online marketing.
What recommendations would you give to someone considering this product?
Constant Contact is simple, fast and easy to implement and set up. Again, it is a very secure and safe tool for email marketing. I highly recommend it.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
James M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2021
A very secure and reliable email marketing tool.
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
Constant Contact is a very unique and amazing platform that has helped us to have a incredible strategies when it comes to marketing. It allows us to reduce the cost of marketing and increase our input. It is an excellent and extraordinary solution that provides high security system which makes it a super powerful tool for email marketing.
What is your favorite aspect of this product?
Constant Contact allows you to keep in touch with international customers across the world. It is an amazing and outstanding product that saves you time and money. It allows you to manage email lists easily, send outbound emails and personalize emails. The customer support team behind Constant Contact is very understanding and professional. They always handle your issues with professionalism.
What do you dislike most about this product?
When it comes to online marketing, then Constant Contact is the best software you'll ever find. Until today, i haven't experienced any challenge.
What recommendations would you give to someone considering this product?
My experience with Constant Contact has been overwhelming. I must recommend it.
Pros
- Helps Innovate
- Enables Productivity
- Caring
- Saves Time
Crystal M.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2021
Find a way to reach more customers
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
There are many peculiarities in Constact Contact that I have not seen in Mailchimp, with the use of photos and links, the generation of email and text editing is peculiar and has many drawbacks, in such a case Mailchimp improves this feature, but nevertheless, it is an excellent tool for the search of leads and CRM, It has a very advantageous sales evolution analyzer, which is not seen in Mailchimp, a calendar management that is important for the organization of events and other programs, in summary I can say that this program like all has features that give advantage to the work being done, but still lacks some of them.
What is your favorite aspect of this product?
I like the ROI analysis and tracking feature, and that it has a sales analyzer, this has allowed me at the time of starting a job, I can calculate in an organized way the cost and work implements that I will need for a certain advertising campaign, in addition to tracking the advertising and the scope I have on that job, it has a friendly look, and its customer service has been quite helpful, although, it has not been needed because it is very easy to implement.
What do you dislike most about this product?
The one that can not be customized, this program can not be customized, therefore, you must work based on what the program stipulates, you can not handle the programming language to customize it to taste, if you want to customize it is difficult to do it with this program.
What recommendations would you give to someone considering this product?
Is recommended for all types of companies, and people who start with the automation of marketing and email marketing, has a very friendly interface and easy to use, it is not complicated, has many features that as time passes programmers and creators are improving, is a good investment, although it has a free trial that can be used to test the platform.
Pros
- Continually Improving Product
- Efficient Service
- Inspires Innovation
- Saves Time