What is Constant Contact?
Constant Contact is a digital marketing platform that makes email marketing easy. With Constant Contact, you can create effective email marketing and other online marketing campaigns to meet your business goals. From email to social marketing, time-saving automations to standout customer support, we help your business grab the attention — and revenue — it deserves.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
90 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Constant Contact?
Pros
- Security Protects
- Reliable
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Auto-Responders
Campaign Management
SPAM Compliance
Basic Reporting and Analytics
Segmentation
Email Templates
Contact Database
Surveys and Polling
Content Authoring
Sales Intelligence & Conversion Rates
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Availability and Quality of Training
Ease of Customization
Vendor Support
Breadth of Features
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Constant Contact Reviews
Gladys M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2021
My glundelicious experience with Constant Contact.
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
Constant Contact has a very intuitive and user-friendly interface that makes it very easy and simple to use and learn. It is a recommendable software since it allows you to market your business widely across the world. It allows you to create several professional campaigns and instantly send them.
What is your favorite aspect of this product?
My love for Constant Contact is undeniable because it makes our marketing efforts more easier. It is one of the best email Marketing solution that helps you to improve your marketing strategies thus improving your business input.
What do you dislike most about this product?
Constant Contact has been really helpful and reliable. I lack nothing to dislike about it.
What recommendations would you give to someone considering this product?
I recommend Constant Contact. It is a great and reliable solution for email marketing purposes.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Damaris M.
- Role: Sales Marketing
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Sep 2021
An outstanding and nice email marketing platform.
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
Constant Contact highly satisfies. This is because it allows you to collaborate seamlessly with your clients globally. It is one of easiest and fastest Application for email marketing. I have used it for more than 3 years and it is an excellent and extraordinary solution for online marketing.
What is your favorite aspect of this product?
Constant Contact has helped us to improve our sales. It allows us to market our services online thus helping us reach customers widely. It is simple and fast to install, set up and get started. It has a very flexible and friendly customer support team behind it.
What do you dislike most about this product?
Constant Contact is an advanced email marketing application. Nothing to mention as a disadvantage about it since it meets all our marketing needs.
What recommendations would you give to someone considering this product?
Constant Contact is very helpful, reliable and very effective. I recommend it to all companies in need of a powerful tool for email marketing.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Efficient Service
Martha A.
- Role: Operations
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Sep 2021
An exceptional software for email marketing.
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
First, i like Constant Contact because it has helped us to improve our sales by enabling us to market our products and services globally. It is a very beneficial application that every company should implement. Behind Constant Contact, there is a great customer support team that helps you instantly especially when you need help.
What is your favorite aspect of this product?
Constant Contact is a must use software because it allows you to engage with customers around the Globe. Again, it has a very responsive customer support team that responds quickly to your inquiries. It allows us to manage email lists, send multiple emails within seconds and personalize emails.
What do you dislike most about this product?
Since i started using Constant Contact, i have never encountered any challenge. Infact, it is a recommendable software for email marketing purposes.
What recommendations would you give to someone considering this product?
I recommend Constant Contact to all companies looking for a beneficial solution for email marketing.
Pros
- Helps Innovate
- Enables Productivity
- Effective Service
- Inspires Innovation
