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Kaseya

Datto SIRIS

Composite Score
8.0 /10
CX Score
8.0 /10
Category
Datto SIRIS
8.0 /10

What is Datto SIRIS?

A fully featured platform for backup, recovery, and business continuity for local, virtual, and Cloud environments.

Company Details


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Awards & Recognition

Datto SIRIS won the following awards in the Backup and Availability category

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Datto SIRIS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Datto SIRIS.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Datto SIRIS?

2% Negative
0% Neutral
98% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 87

Deduplication Implementation

89

Physical Backup for Multiple Platforms

89

Virtual Machine Backup

89

Automated Backup Testing and Verification

88

Backup of Cloud Based Data

88

Backup Automation

87

File Explorer Granular Restore

87

Backup Monitoring and Reporting

86

Analytics

86

Integration With Storage Arrays

86

Application Awareness

84

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Breadth of Features

87

Ease of IT Administration

86

Quality of Features

86

Ease of Data Integration

84

Business Value Created

84

Usability and Intuitiveness

84

Availability and Quality of Training

83

Vendor Support

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Datto SIRIS Reviews

Pearl R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Datto Siris, extreme reliability.

Likeliness to Recommend

9 /10

What differentiates Datto SIRIS from other similar products?

At a few of our managed service provider (MSP) customers, we implement Datto SIRIS BCDR products. It is a Business Continuity and Disaster Recovery appliance; in a nutshell, it provides on-premises and cloud backups of critical servers, data, and applications, and it enables rapid recovery and virtualized on-premises or cloud recovery. In addition, it protects against data loss and application downtime. is an excellent option for IT Managed Service Providers looking for a channel-only partner. Their partner program encompasses a wide range of businesses. They provide a substantial amount of help for sales and marketing.

What is your favorite aspect of this product?

I like The user interface is straightforward. It is not necessary to look up documentation because it is simple to get around and figure out how to complete jobs. The administrative burden of the various restore options is minimal. Local backups that are based on appliances need less effort to implement and maintain, and they are also more expedient.

What do you dislike most about this product?

We have relatively good bandwidth, but with 5 terabytes of data, we would encounter synchronization issues with the cloud servers about once every three months or so. The only option to fix the problem was to get another external drive and sync the data on both of them, although doing so meant losing some of the data. Sometimes there are problems with screen captures, which makes things difficult and necessitates reloading.

What recommendations would you give to someone considering this product?

There have been a couple instances were we have been in a disaster situation, and their help has not been there for us during those times. In essence, it was up to each of us to sort it out on our own. In addition, their price points are relatively high when compared to those of their rivals. Additionally, we believe that because of several recent acquisitions, I highly recommend giving Datto's soft option a shot, since it is not only useful for small businesses but also performs very well in large and medium-sized businesses.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jan 2022

Easy to use Fantastic product and Service

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sanket K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2021

Fantastic product to use.

Likeliness to Recommend

10 /10

What differentiates Datto SIRIS from other similar products?

Fantastic product to use. I have used it and amazed by its ease of use and versatile features

What is your favorite aspect of this product?

Disaster Recovery is the best part

What do you dislike most about this product?

Nothing to dislike

What recommendations would you give to someone considering this product?

Go for it. Perfect backup solution. Round the clock support available Code Red team to support in disaster situation

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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