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Deem Logo Award Winner Product Badge
Deem Logo Award Winner Product Badge
Deem, Inc.

Deem

Composite Score
8.9 /10
CX Score
8.9 /10
Category
Deem
8.9 /10

What is Deem?

Deem’s solutions are designed for the way employees work and travel, and the way companies apply policy and control costs. Deem is built to help employees be more productive, solve problems on the fly, and focus on the job. Deem’s powerful platform allows travel managers to customize their travel program and service their travelers with ease. Etta is a travel management solution designed for large enterprises that need complex configurations to support both their employees and their company’s travel policies.

Company Details


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Awards & Recognition

Deem won the following awards in the Travel Management category

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Deem Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Deem.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

100 Plan to Renew

93 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Deem?

4% Negative
0% Neutral
96% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Feature Ratings

Average 93

Self-Service

96

AI Driven Personalization

95

Notifications/Alerts/Updates

95

Travel and Accommodation Booking

95

Savings Optimization

95

Risk Management

94

Expense Management

94

Rate Tracking

93

Mobile

93

Sustainability Reports

92

Policy Configuration/Implementation

92

Vendor Capability Ratings

Average 92

Quality of Features

95

Ease of Data Integration

94

Ease of Implementation

93

Ease of IT Administration

93

Breadth of Features

93

Business Value Created

92

Usability and Intuitiveness

91

Availability and Quality of Training

91

Ease of Customization

90

Vendor Support

90

Product Strategy and Rate of Improvement

89

Deem Reviews

George W.

  • Role: Industry Specific Role
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

"It helps to streamline the travelling process."

Likeliness to Recommend

10 /10

What differentiates Deem from other similar products?

The mobile apps that give travelers the ability to manage, book and expense their travel on the go. Therefore, employees can manage their travel and expenses even when they are away from the office.

What is your favorite aspect of this product?

I love that Etta helps me to automate the travel booking process for employees, giving them the ability to easily find and book flights, hotels and rental cars that align with our company's travel policies.

What do you dislike most about this product?

I find their customer support rather limited.

What recommendations would you give to someone considering this product?

It is a fantastic product that automates repetitive tasks like tracking expenses and booking travel which makes the process efficient and accurate.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Valerie O.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Wonderful filtering and sorting capabilities

Likeliness to Recommend

10 /10

What differentiates Deem from other similar products?

Etta is compatible with a range of corporate expense systems. Combined with an intuitive interface and feature parity between web and app, Etta makes it easy for employees to book travel

What is your favorite aspect of this product?

Etta features that I find very convenient are the ability to manage travel from my work calendar and the filtering and sorting capability to find the right in-policy travel options faster

What do you dislike most about this product?

One of the aspects that I appreciate most is Etta’s steady innovation over the years. Etta is constantly evolving to make business travel better

What recommendations would you give to someone considering this product?

Etta offers advantageous merchant rates and air-travel flexibility, so it can help you consolidate expenses, negotiate better rates and ensure the secure arrival of employee

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Diego N.

  • Role: Human Resources
  • Industry: Shipping
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Great program!

Likeliness to Recommend

10 /10

What differentiates Deem from other similar products?

Its super easy to work with, easy to addapt

What is your favorite aspect of this product?

The fast help from IT and helpdesk

What do you dislike most about this product?

Basically nothing, all help is there when needed

What recommendations would you give to someone considering this product?

GIve it a try, its worth it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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