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Dialpad Ai Meetings Logo Award Winner Product Badge
Dialpad Ai Meetings Logo Award Winner Product Badge
Dialpad

Dialpad Ai Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Dialpad Ai Meetings
8.9 /10

What is Dialpad Ai Meetings?

Our rich interface makes it easy to do things like mute a noisy caller, dial-in another person mid-call, share your screen, call controls and more.

Company Details


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Awards & Recognition

Dialpad Ai Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Dialpad Ai Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dialpad Ai Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dialpad Ai Meetings?

2% Negative
3% Neutral
95% Positive

Pros

  • Efficient Service
  • Enables Productivity
  • Respectful
  • Reliable

Feature Ratings

Average 86

Audio Conferencing VoIP

89

Video Conferencing

88

Instant Messaging

87

File Transfer

87

Audio Conferencing Call in Bridge

86

Audio Controls

85

Facilitator Functions

85

Keyboard Mouse Control

84

Screen Share

84

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 85

Breadth of Features

87

Quality of Features

86

Ease of IT Administration

85

Ease of Customization

85

Ease of Implementation

85

Product Strategy and Rate of Improvement

85

Usability and Intuitiveness

85

Availability and Quality of Training

84

Ease of Data Integration

83

Business Value Created

83

Vendor Support

81

Dialpad Ai Meetings Reviews

Sanchit K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

"Great tool for daily meetings"

Likeliness to Recommend

10 /10

What differentiates Dialpad Ai Meetings from other similar products?

We have the same instant access to text and phone notifications as you do on your mobile device. It comes up with a great UI and easy-to-use application with all the required features for daily operations. DialPad enables our team to SMS message our customers, frequently resolving issues faster than by email.

What is your favorite aspect of this product?

It gives the ability to have both a personal and a work phone without the additional device required and it is also compatible with all the VOIP available phones in the market, the best part if you receive an inbound call we can capture the information and save it directly to the CRM, which actually saves the time. Also, reports and analytics it the best feature to see the complete data, and it's easy to use it.

What do you dislike most about this product?

Screensharing gets stuck sometimes and takes a few extra minutes to share the screen and the Knowledge base can be a little more information so users can use it more on a daily basis in case we are stuck with the application.

What recommendations would you give to someone considering this product?

It's a great product for daily meetings and helps to operate the business internally and externally with the clients/Team members. Comes up with great audio quality if you compare it with other products and is easy to use and set up for large-scale operations.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Bilal S.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Easy to use, but a bit pricey

Likeliness to Recommend

9 /10

What differentiates Dialpad Ai Meetings from other similar products?

I like the way it has provided headers so that we know what we are working on and also helps us to record our voice mails so that we also can listen to them. We can also mark our favorite in that conversation

What is your favorite aspect of this product?

daily work routine, I use Dialpad. An easy way for instant meetings just with one click. Mostly I use it with my phone. A significant feature has the application on my Desktop computer also.

What do you dislike most about this product?

Dialpad sometimes doesn't alert me when I have a call and then automatically says I have missed the call. It was very rare. This might be fixed now as now we switched to other.

What recommendations would you give to someone considering this product?

The free version is a bit limited, I think it's best to go to a paid plan, but it's worth it if it's for work

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Luis A.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

love the software

Likeliness to Recommend

10 /10

What differentiates Dialpad Ai Meetings from other similar products?

features for sure

What is your favorite aspect of this product?

meeting video features

What do you dislike most about this product?

no constant implementation

What recommendations would you give to someone considering this product?

great for what is meant to be used for

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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