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Dialpad Ai Meetings Logo Award Winner Product Badge
Dialpad Ai Meetings Logo Award Winner Product Badge
Dialpad

Dialpad Ai Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Dialpad Ai Meetings
8.9 /10

What is Dialpad Ai Meetings?

Our rich interface makes it easy to do things like mute a noisy caller, dial-in another person mid-call, share your screen, call controls and more.

Company Details


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Awards & Recognition

Dialpad Ai Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Dialpad Ai Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dialpad Ai Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dialpad Ai Meetings?

2% Negative
3% Neutral
95% Positive

Pros

  • Efficient Service
  • Enables Productivity
  • Respectful
  • Reliable

Feature Ratings

Average 86

Audio Conferencing VoIP

89

Video Conferencing

88

Instant Messaging

87

File Transfer

87

Audio Conferencing Call in Bridge

86

Audio Controls

85

Facilitator Functions

85

Keyboard Mouse Control

84

Screen Share

84

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 85

Breadth of Features

87

Quality of Features

86

Ease of IT Administration

85

Ease of Customization

85

Ease of Implementation

85

Product Strategy and Rate of Improvement

85

Usability and Intuitiveness

85

Availability and Quality of Training

84

Ease of Data Integration

83

Business Value Created

83

Vendor Support

81

Dialpad Ai Meetings Reviews

Airton O.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Better external and internal relations.

Likeliness to Recommend

9 /10

What differentiates Dialpad Ai Meetings from other similar products?

Dialpad Meetings, is beneficial allows VI function easy links to login or call for non-user customers, with excellent customer service and training materials that help to work effectively and the expected results.

What is your favorite aspect of this product?

I like Dialpad Meetings for making quality efficient video and audio calls, makes it easy for attendees to receive a call by inviting them to join a recurring meeting; This is great as a wake-up call that allows the recipient to decline or not even reply and then call back later.

What do you dislike most about this product?

Dialpad Meetings, is ideal for recording calls and conversations, so it is a useful option to carry out business with a normal development.

What recommendations would you give to someone considering this product?

I recommend, Dialpad Meetings allows participants, and team members to discuss and conduct meetings, to send messages and notifications in real time, communication calls from anywhere, it is easy to use provides remote access.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Helder S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

To properly integrate with other tools.

Likeliness to Recommend

9 /10

What differentiates Dialpad Ai Meetings from other similar products?

Dialpad Meetings is competitive, its native artificial intelligence (AI) system provides a meeting summary, as well as a capture to-do list during calls, also for analytics and tracking of call metrics.

What is your favorite aspect of this product?

I like Dialpad Meetings is easy to configure, they have a free version with conference calls of up to 45 min and 10 participants, the paid version is really affordable and offers you up to 100 people, in the free one, as the paid ones, it facilitates unlimited conference calls. , participants can join from the phone on the go and from any location, it also allows free unlimited recording and a local phone number that people can dial without a PIN.

What do you dislike most about this product?

With Dialpad Meetings, no hassle enables native and efficient features to: personalize calls to teams, control who is on the call, schedule meetings with ease, and use integrations to compensate for any features that the platform form does not have on its own, also to use only audio or participate with video, and its collaboration functions collaborate to carry out any type of meeting.

What recommendations would you give to someone considering this product?

I recommend Dialpad Meetings allows you to start with the free version and work from there as teams progress, it offers the basic features like: Even the free version like unlimited conferencing, call recording and screen sharing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ankita G.

  • Role: Finance
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2021

Multifunctional and efficient conferences

Likeliness to Recommend

9 /10

What differentiates Dialpad Ai Meetings from other similar products?

Something that differentiates this tool from others is how versatile it is, it allows even during periods where there are waiting calls, that users can place music adapted to their tastes, and not only a specific sound, in addition to the fact that the device is regardless of Wherever the tool is connected, it works well, it is accessible and simple, which guarantees that when it is implemented in work groups, it will be easy to adapt.

What is your favorite aspect of this product?

What I like the most is that it does not require a complicated user to be able to enter the tool and without having to add other systems to make it work correctly, it has already known options such as screen sharing, voice calls and messages in real time without having problems of use or help in support

What do you dislike most about this product?

I don't have something that I don't like, it worked for me

What recommendations would you give to someone considering this product?

My recommendation for those who work remotely to be able to acquire or even try this tool, since their collaboration system through video calls is quite efficient and not complicated compared to other video communication software

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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