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Dialpad Ai Meetings Logo Award Winner Product Badge
Dialpad Ai Meetings Logo Award Winner Product Badge
Dialpad

Dialpad Ai Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Dialpad Ai Meetings
8.9 /10

What is Dialpad Ai Meetings?

Our rich interface makes it easy to do things like mute a noisy caller, dial-in another person mid-call, share your screen, call controls and more.

Company Details


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Awards & Recognition

Dialpad Ai Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Dialpad Ai Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dialpad Ai Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dialpad Ai Meetings?

2% Negative
3% Neutral
95% Positive

Pros

  • Efficient Service
  • Enables Productivity
  • Respectful
  • Reliable

Feature Ratings

Average 86

Audio Conferencing VoIP

89

Video Conferencing

88

Instant Messaging

87

File Transfer

87

Audio Conferencing Call in Bridge

86

Audio Controls

85

Facilitator Functions

85

Keyboard Mouse Control

84

Screen Share

84

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 85

Breadth of Features

87

Quality of Features

86

Ease of IT Administration

85

Ease of Customization

85

Ease of Implementation

85

Product Strategy and Rate of Improvement

85

Usability and Intuitiveness

85

Availability and Quality of Training

84

Ease of Data Integration

83

Business Value Created

83

Vendor Support

81

Dialpad Ai Meetings Reviews

Rebecca G.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Supports the modern workplace group meetings well

Likeliness to Recommend

10 /10

What differentiates Dialpad Ai Meetings from other similar products?

Dialpad Meetings provides exceptional video and audio quality for meetings, ensuring interruption-free meetings and collaboration.

What is your favorite aspect of this product?

The recording feature enables us to record meetings and webinars and share them with other users in case of absentees or to increase our online training library.

What do you dislike most about this product?

Nothing leaps out as a huge negative about this software but I wish there was feature that could temporary black out the screen during a presentation.

What recommendations would you give to someone considering this product?

Dialpad Meetings has a simplified interface with clear labels accessible from any mobile device or browser so it is vital for interactive meetings and webinars.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Eric H.

  • Role: Finance
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Delivers great value

Likeliness to Recommend

10 /10

What differentiates Dialpad Ai Meetings from other similar products?

Multiple participants joining the same meeting without affecting the quality of the call.

What is your favorite aspect of this product?

Audio quality is great and meetings can be recorded and we can customize meeting invitation links.

What do you dislike most about this product?

Could make it easier to export the attendee list and could be better at key integrations like with Salesforce.

What recommendations would you give to someone considering this product?

The go to product for hosting virtual meetings. Just send out the link and the person can jump on quickly.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Ishraq D.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

High quality easy to use conference software

Likeliness to Recommend

9 /10

What differentiates Dialpad Ai Meetings from other similar products?

We like to utilize it because it’s well-designed and we rarely experience interruptions

What is your favorite aspect of this product?

It’s easy to schedule a call and I can retain a consistent number for multiple calls

What do you dislike most about this product?

Allow other users to control PC remotely during screen share

What recommendations would you give to someone considering this product?

It has by far the best, most stable connection over other conferencing platforms

Pros

  • Enables Productivity
  • Trustworthy
  • Acts with Integrity
  • Helps Innovate

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