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Dialpad Ai Meetings Logo Award Winner Product Badge
Dialpad Ai Meetings Logo Award Winner Product Badge
Dialpad

Dialpad Ai Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Dialpad Ai Meetings
8.9 /10

What is Dialpad Ai Meetings?

Our rich interface makes it easy to do things like mute a noisy caller, dial-in another person mid-call, share your screen, call controls and more.

Company Details


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Awards & Recognition

Dialpad Ai Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Dialpad Ai Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dialpad Ai Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dialpad Ai Meetings?

2% Negative
3% Neutral
95% Positive

Pros

  • Efficient Service
  • Enables Productivity
  • Respectful
  • Reliable

Feature Ratings

Average 86

Audio Conferencing VoIP

89

Video Conferencing

88

Instant Messaging

87

File Transfer

87

Audio Conferencing Call in Bridge

86

Audio Controls

85

Facilitator Functions

85

Keyboard Mouse Control

84

Screen Share

84

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 85

Breadth of Features

87

Quality of Features

86

Ease of IT Administration

85

Ease of Customization

85

Ease of Implementation

85

Product Strategy and Rate of Improvement

85

Usability and Intuitiveness

85

Availability and Quality of Training

84

Ease of Data Integration

83

Business Value Created

83

Vendor Support

81

Dialpad Ai Meetings Reviews

Alexendra W.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Dialpad is a well-known conference tool

Likeliness to Recommend

8 /10

What differentiates Dialpad Ai Meetings from other similar products?

The straightforward interface of Dialpad conferences is my favorite feature. There are different meeting platforms, but I ne’er use them since they all look so unskilled compared to Cisco Webex. I appreciate having the ability to share stuff with other participants and simply interact with the community.

What is your favorite aspect of this product?

Ease of use. I favor the straightforward links in the email to urge the meeting to start. Conjointly I favor the Video conferencing portion. Would like everybody in the world to be on Webex! Using our room Kits is good for Dialpad meetings and ease of calling in with it. Even having the ability to use it for IT support when our usual way of remoting a computer doesn’t work, simply shoot or tell them the link; as long as they need internet, you can get connected to them, and they can share their screen, and you can ask for control. Having the ability to record remote sessions is nice too.

What do you dislike most about this product?

With every bit of software system, there come quirks and bugs. So far, the bugs are minimal. However, as of now, we are good!

What recommendations would you give to someone considering this product?

Dialpad conferences have helped create it simple for groups to connect. Whether it’s an enormous meeting or a little chat, Dialpad meetings can handle the task. Dialpad meetings create it simple to leap into a discussion without doing a bunch of work to set up a meeting and permit you to jump in from your phone or laptop to stay connected while on the go.

Pros

  • Unique Features
  • Effective Service
  • Inspires Innovation
  • Acts with Integrity
  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Nov 2022

Easy to use

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Caring

Jose A.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Fast implementation and fare price

Likeliness to Recommend

9 /10

What differentiates Dialpad Ai Meetings from other similar products?

Very fast implementation and installation, even in large groups. Good quality of functions and competitive price. It has worked very well for conferences, meetings and some training. The sales team is transparent and helpful.

What is your favorite aspect of this product?

I love the way it integrates with other platforms my team uses and you can update tasks, notes, lists as the meeting progresses. The best features for performance start with the paid options. It is very easy to use and does not require much training on the equipment to use it.

What do you dislike most about this product?

There are conferences where a certain delay in the audio has been reported. Mainly in large groups in which several people speak at the same time. But overall it has been excellent.

What recommendations would you give to someone considering this product?

Highly recommended for teams using conferences and meetings across multiple countries and time zones. Very reliable and easy to use. Integration with other applications is a strong point of Dialpad.

Pros

  • Trustworthy
  • Caring
  • Respectful
  • Transparent

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