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DocStar Logo Award Winner Product Badge
DocStar Logo Award Winner Product Badge
Epicor Software

DocStar

Composite Score
9.2 /10
CX Score
9.4 /10
Category
DocStar
9.2 /10

What is DocStar?

DocStar is a scalable, strategic cloud-based tool that allows you to manage all of your content securely—from capture to destruction.

Company Details


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Awards & Recognition

DocStar won the following awards in the Enterprise Content Management - Enterprise category

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DocStar Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocStar.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

91 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocStar?

0% Negative
4% Neutral
96% Positive

Pros

  • Respectful
  • Caring
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 91

ECM Document Management

92

Metadata Management

91

Mobile

91

Access Permissions Management

91

Search

90

Workflow Process Automation

90

Collaboration

90

File Approvals Esignatures

90

Capture Channels

90

File Conversion

89

Ediscovery Audit Trail

89

Vendor Capability Ratings

Average 88

Business Value Created

91

Vendor Support

91

Ease of Data Integration

90

Usability and Intuitiveness

88

Availability and Quality of Training

88

Quality of Features

88

Ease of Implementation

88

Ease of IT Administration

88

Product Strategy and Rate of Improvement

87

Breadth of Features

87

Ease of Customization

85

DocStar Reviews

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Aug 2023

Super delighted with structuring of data.

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mayuresh T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Epicor ECM- Transforming Workflows for Efficiency

Likeliness to Recommend

9 /10

What differentiates DocStar from other similar products?

This system has smart tools that can pull out important information from documents and read text using technology called OCR. This makes sure that data is taken accurately from documents, which saves time and reduces the need for typing by hand.

What is your favorite aspect of this product?

A special thing about Epicor ECM (DocStar) is its "Smart Document Capture" feature. This uses clever technology called OCR to pull important information from documents all by itself.

What do you dislike most about this product?

A possible drawback of Epicor ECM (DocStar) is that getting it started might be a bit tricky and take a good amount of time and effort.

What recommendations would you give to someone considering this product?

First, figure out what your company needs for managing documents. Think about the problems you want to solve and what tools are really important for your work.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shubham A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2023

Efficient and powerful document management tool

Likeliness to Recommend

10 /10

What differentiates DocStar from other similar products?

it is a highly customisable, comprehensive document management and business process automation solution that offers a wide range of features and integrations.

What is your favorite aspect of this product?

Its ability to capture, store, and manage documents of all types, including paper, electronic, and scanned documents.

What do you dislike most about this product?

Its pricing can be expensive, especially for businesses with a lot of documents to manage.

What recommendations would you give to someone considering this product?

i recommend this to startup who works mostly on documentation

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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