What is DocuSign Identify?
Verify signer identity beyond the standard practice of clicking an emailed link. DocuSign Identify makes identity proofing and authentication a seamless part of eSignature. So you protect your important agreements, and your customer experience.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
93 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+73 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DocuSign Identify?
Pros
- Efficient Service
- Saves Time
- Respectful
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Picture Identification
Regulatory Compliance
Database Integration
Document Hosting
Reporting
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Customization
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Vendor Support
DocuSign Identify Reviews
Stephane B.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2024
Likeliness to Recommend
Pros
- Efficient Service
- Caring
- Client Friendly Policies
Cons
- Inhibits Innovation
- Slower Product Innovation
- Vendor's Interest First
alma k.
- Role: Information Technology
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted May 2024
easy to use, needs integration in banking, great p
Likeliness to Recommend
What is your favorite aspect of this product?
ease of use
What do you dislike most about this product?
I don't think there is any thingk in particular that I don't like, you need to apply adoption for employees like any other tool
What recommendations would you give to someone considering this product?
this is a must for streamlining customer identification
Pros
- Saves Time
- Trustworthy
- Efficient Service
- Effective Service
Nabeel s.
- Role: Operations
- Industry: Banking
- Involvement: End User of Application
Submitted Apr 2024
Couldn't be any more better. Great product
Likeliness to Recommend
What differentiates DocuSign Identify from other similar products?
great product with great features.
What is your favorite aspect of this product?
diverse features and the productivity it offers.
What do you dislike most about this product?
nothing in particular
What recommendations would you give to someone considering this product?
definitely should go for it.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity