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DocuWare

DocuWare

Composite Score
8.3 /10
CX Score
8.7 /10
Category
DocuWare
8.3 /10

What is DocuWare?

DocuWare is a modern document management system for professional enterprise content management. Install the on-premise solution on your servers and use it throughout the company. Our flexible license model and various software modules allow you to perfectly tailor the software to your work processes and company requirements.

Company Details


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Awards & Recognition

DocuWare won the following awards in the Document Management category

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DocuWare Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocuWare.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocuWare?

5% Negative
3% Neutral
92% Positive

Pros

  • Trustworthy
  • Efficient Service
  • Respectful
  • Altruistic

Feature Ratings

Average 84

Searchability

89

Document Sharing

88

Document Hosting

88

Security and Access Control

85

Metrics and Reporting

85

Access Tracking

84

Publication Workflow

83

Check Out Check in

82

Version Control

82

Editor Functions

82

Indexing and Classification

80

Vendor Capability Ratings

Average 85

Ease of Data Integration

89

Quality of Features

88

Ease of Customization

87

Breadth of Features

85

Availability and Quality of Training

85

Business Value Created

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Vendor Support

82

Ease of Implementation

82

Product Strategy and Rate of Improvement

79

DocuWare Videos

DocuWare Reviews

Gunjan S.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Completely digital file cabinet

Likeliness to Recommend

10 /10

What differentiates DocuWare from other similar products?

Integrated well with other systems so we are able to move data both directions between databases which ensures the quality and accuracy of both key business information systems

What is your favorite aspect of this product?

I am certain that all of the documents in the file cabinet are up to date. I simply type in some keywords into a fulltext search and a number of fitting documents are served up with a click of the mouse

What do you dislike most about this product?

It is not easy to do queries like check when requested documents approvals are expiring

What recommendations would you give to someone considering this product?

Documents are now available centrally to people working in all our locations, around the clock. It allows the company to pull information back and forth between systems

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sophie L.

  • Role: Information Technology
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Digital document management platform

Likeliness to Recommend

9 /10

What differentiates DocuWare from other similar products?

DocuWare has intuitive user interface and can easily be accessed from anywhere.

What is your favorite aspect of this product?

We can access our documents at anytime and from any location. The platform has secure and large document storage capacity that can accomodate the entire organization data. Chances of losing documents are very minimal with DocuWare since it has cloud based backup.

What do you dislike most about this product?

All our documents have been safe since we deployed this tool.

What recommendations would you give to someone considering this product?

Digital transformation of all document management system is achievable with DocuWare. This is smart tool and I recommend it to other companies.

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Efficient Service

Kamau B.

  • Role: Finance
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

A Seamless Document Management Software

Likeliness to Recommend

9 /10

What differentiates DocuWare from other similar products?

What makes DocuWare unique is the ease of customizing it to suit business needs. In addition, it's very secure and the licensing model favour many businesses

What is your favorite aspect of this product?

Accessing document is easy. Document collaboration is assured. I like that it's very secure and affordable It's scalable too and this is great. Management is easy

What do you dislike most about this product?

I have had no bad blood with DocuWare

What recommendations would you give to someone considering this product?

For business document management, DocuWare offers Amazing features, it's capable and affordable

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Most Popular DocuWare Comparisons

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