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DocuWare

DocuWare

Composite Score
8.3 /10
CX Score
8.7 /10
Category
DocuWare
8.3 /10

What is DocuWare?

DocuWare is a modern document management system for professional enterprise content management. Install the on-premise solution on your servers and use it throughout the company. Our flexible license model and various software modules allow you to perfectly tailor the software to your work processes and company requirements.

Company Details


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Awards & Recognition

DocuWare won the following awards in the Document Management category

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DocuWare Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocuWare.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocuWare?

5% Negative
3% Neutral
92% Positive

Pros

  • Trustworthy
  • Efficient Service
  • Respectful
  • Altruistic

Feature Ratings

Average 84

Searchability

89

Document Sharing

88

Document Hosting

88

Security and Access Control

85

Metrics and Reporting

85

Access Tracking

84

Publication Workflow

83

Check Out Check in

82

Version Control

82

Editor Functions

82

Indexing and Classification

80

Vendor Capability Ratings

Average 85

Ease of Data Integration

89

Quality of Features

88

Ease of Customization

87

Breadth of Features

85

Availability and Quality of Training

85

Business Value Created

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Vendor Support

82

Ease of Implementation

82

Product Strategy and Rate of Improvement

79

DocuWare Videos

DocuWare Reviews

Muthige M.

  • Role: Finance
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

My Experience With DocuWare

Likeliness to Recommend

9 /10

What differentiates DocuWare from other similar products?

First DocuWare can be installed both on premises and on servers. It offers great security features and accessing and managing documents as well as collaboration is easy.

What is your favorite aspect of this product?

I like that DocuWare is customizable and scalable. The software offers great security features. I like the easy access and management of documents.

What do you dislike most about this product?

The user interface needs improvements

What recommendations would you give to someone considering this product?

If you're looking for a document management software, DocuWare is a great solution. Very affordable and secure. It's scalable too.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Efficient Service
  • Effective Service

Mwangi G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Best Document Management Software

Likeliness to Recommend

9 /10

What differentiates DocuWare from other similar products?

When it comes to content management, DocuWare offers best capabilities. It is secure, affordable and easy to scale up and down hence better for business use.

What is your favorite aspect of this product?

I like that using as well as scaling DocuWare is easy The software is highly secure DocuWare makes content collaboration seamless

What do you dislike most about this product?

There is a longer learning curve to fully understand and make the best of DocuWare

What recommendations would you give to someone considering this product?

I recommend DocuWare as a content management for two reasons. First, it is affordable and scalable. Most importantly, it makes document collaboration effortless.

Pros

  • Performance Enhancing
  • Unique Features
  • Effective Service
  • Inspires Innovation

Mucina W.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

An Effective and Secure Document Manager

Likeliness to Recommend

9 /10

What differentiates DocuWare from other similar products?

DocuWare comes with different software modules allowing businesses to choose what works for them.

What is your favorite aspect of this product?

My best aspect is that DocuWare offers different modules and therefore businesses are not confined with one option but rather can choose what meets their needs It is secure and affordable which are important aspects yo our business Did I also say it is scalable

What do you dislike most about this product?

No hates for DocuWare as it offers more than we need and I have had no problems with no any of its features.

What recommendations would you give to someone considering this product?

I'm recommending DocuWare because it has proved to work having used it in our business for over 4 years. It is also affordable.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

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