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Domotz

Domotz

Composite Score
8.2 /10
CX Score
8.2 /10
Category
Domotz
8.2 /10

What is Domotz?

Domotz is the premier Remote Monitoring and Management platform for IoT. We offer powerful network management software for MSP's, Integrators, Security Professionals, and Business Owners. Domotz enables the complete solution to cost-effectively manage and monitor your customers’ networks with plug and play setup, a friendly UX, and a comprehensive feature set, accessible from any desktop browser or mobile device

Company Details


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Awards & Recognition

Domotz won the following awards in the Network Monitoring - Midmarket category

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Domotz Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Domotz.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

1
Since last award

93 Plan to Renew

7
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Domotz?

0% Negative
8% Neutral
92% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 88

Network Environment Monitoring

96

Network Configuration Management

91

Network Quality of Service

88

Operational Dashboard

88

Network Mapping

87

Network Performance Management

87

Traffic Monitoring

87

Network Analytics

84

Network Reporting

84

Network Compliance Management

83

Vendor Capability Ratings

Average 90

Breadth of Features

94

Ease of Data Integration

93

Quality of Features

91

Ease of IT Administration

91

Ease of Implementation

90

Availability and Quality of Training

90

Vendor Support

90

Ease of Customization

89

Usability and Intuitiveness

89

Business Value Created

88

Product Strategy and Rate of Improvement

87

Domotz Reviews

Nighui N.

  • Role: Information Technology
  • Industry: Government
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Easy to use ,limited to some products

Likeliness to Recommend

9 /10

What differentiates Domotz from other similar products?

the price and the features and devices list

What is your favorite aspect of this product?

Agents and customer configuration

What do you dislike most about this product?

it is not adapt to many other products (Adtran....)

What recommendations would you give to someone considering this product?

to test it for a month if the product is not a cisco brand

Pros

  • Client Friendly Policies
  • Acts with Integrity
  • Helps Innovate
  • Reliable

Halion a.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Domotz is easy to deploy and easy to use

Likeliness to Recommend

8 /10

What differentiates Domotz from other similar products?

Biggest thing is they do not charge per endpoint so it’s a flat fee per site

What is your favorite aspect of this product?

Flat fee includes all features

What do you dislike most about this product?

Agent install sometimes has issues and can take a few tries to figure out what’s wrong

What recommendations would you give to someone considering this product?

Just try it, it’s easy to deploy and operate

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Joshua M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2020

Cost effective remote monitoring tool

Likeliness to Recommend

10 /10

What differentiates Domotz from other similar products?

Domotz Pro conveys an extraordinary remote monitoring experience with powerful integrations with third-party applications that speed up workflow. Another unique quality of Domotoz Pro is the multi-platform monitoring experience it offers to clients that encourages the client to remain close enough for execution information regardless of where they are. It offers a wide array of features and a user-friendly interface that is accessible form desktop, mobile, and browser.

What is your favorite aspect of this product?

My favorite aspect of Domotz Pro is the ease of use in managing and monitoring clients' networks and accessibility from any device and browser. Less effort is required to configure and set up. If any device starts to perform poorly the systems sends a notification and we are able to solve the issue before it has a large impact on the system.

What do you dislike most about this product?

I have not found anything I dislike about the product for the two years my company has been using the product.

What recommendations would you give to someone considering this product?

I absolutely find no reason why companies shouldn't use Domotz Pro to monitor networks. It is cost-effective and easy to deploy.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service

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