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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Saves Time
  • Acts with Integrity

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

87

Drag and Drop User Interface

87

Enterprise Grade Security Controls

86

Audit Trail

86

Mobility Support

86

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

85

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Annah B.

  • Role: Industry Specific Role
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

A Great Content Management Tool

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

The security features of Dropbox Business is what makes it special.

What is your favorite aspect of this product?

I like the bulletproof security features. It makes handling documents easy. Enhances content collaboration.

What do you dislike most about this product?

Dropbox Business had performed optimally. No issues.

What recommendations would you give to someone considering this product?

For smooth business content management, try Dropbox Business.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

Jyoti S.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Sep 2024

Intuitive interface with robust feature.

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

Dropbox different itself as they seamlessly integrates with wide range of third party application including Microsoft office, slack and zoom. Also user appreciated their synchronisation and sharing capabilities. They offer advance feature like file optimize and recovery. They have strong security measures, including encryption at rest and transit with standard GDPR. Also they provide user friendly interface, that's appreciated their simplicity and ease to use, make it Dropbox accessible to wide range of user.

What is your favorite aspect of this product?

One standout aspect of Dropbox Business is its seamless file synchronization and sharing capabilities. The ease with which users can share files and collaborate in real-time, combined with robust version control and recovery options, makes it highly effective for both individual and team productivity. User friendly interface makes Dropbox top notch. Customization plan has also good. This smooth user experience helps ensure that everyone has access to the latest documents and can collaborate efficiently, which is crucial for maintaining workflow and project momentum.

What do you dislike most about this product?

High in cost as compared to similar softwares. For small team or new user with tight budget, Dropbox bussiness can be relatively expensive.

What recommendations would you give to someone considering this product?

Dropbox determine the amount of storage you require and evaluate how you and your team collaborate. Dropbox Business is known for its file-sharing and collaboration features, so ensure these align with your needs.integrates well with your existing tools and software. This can help streamline your workflow and avoid disruptions. They provide free trial or demo options to test the platform’s functionality and user experience before committing.

Pros

  • Performance Enhancing
  • Effective Service
  • Altruistic
  • Includes Product Enhancements

Cons

  • Under Delivered
  • Commodity Features
  • Vendor's Interest First
  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Sep 2024

''Streamlined IT data for latest Terms with ease''

Likeliness to Recommend

9 /10

Pros

  • Generous Negotitation
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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