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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Saves Time
  • Acts with Integrity

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

87

Drag and Drop User Interface

87

Enterprise Grade Security Controls

86

Audit Trail

86

Mobility Support

86

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

85

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Adrian B.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2020

Robust cloud storage system

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business provides an efficient way of backing up files automatically and sharing files.It allows users to conveniently use the platform on any devices such as smartphones,desktops and tablets.

What is your favorite aspect of this product?

I can upload files ans share files even of larger size and off different types by just sending a link for others to access them.It backup files automatically and keeps the version of each document.It is customizable and syncs all files across all devices.It also makes file recovery a simple process for all users even non technical users which reduces IT involvement.

What do you dislike most about this product?

We have a large database of files in Dropbox’s cloud and we have been struggling with the underwhelming search functionality. In fact, Dropbox is lacking all the fundamental search tools necessary for finding specific files.

What recommendations would you give to someone considering this product?

I recommend Dropbox for its ease of use and high popularity. Ensure it fits your needs before implementing it.

Pros

  • Enables Productivity
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Daniel C.

  • Role: Consultant
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2020

Easy to use for even a beginner

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox have a project management tool that is connected to Dropbox account called paper that help team to work efficiently on projects .It provides flexible collaboration tools and permits teams to collaborate on real time on folders and have in-built file recovery tool to prevent team or individual from losing their work.Dropbox is more affordable with unique features that makes it a better product form others in the market.

What is your favorite aspect of this product?

It is a great device when you need to save files remotely. This is on the grounds that you can get to them paying little mind to where you are. For the situation your PC separates or it won't work, you can utilize another PC or PC to get to your documents as they are saved in the cloud. It works fine on my part with regards to overseeing documents. I can follow every one of my records in the Dropbox as far as the progressions made on them. This encourages me to be better sorted out at how I deal with those documents. You can synchronize every one of your documents from your PC into your Dropbox which leaves them secure.

What do you dislike most about this product?

There are hardly any issues that Dropbox accompanies and I can just consider one which was the most frustrating. With regards to downloading huge records, it might give you a cerebral pain. For our business activities, we get documents incorporating photographs in mass and enormous records. To download those records, you need to choose them in a clump and download them through and through. This spares the reality which permits you to work quicker. Be that as it may, for the instance of enormous documents, you need to download each in turn and along these lines disappointing to certain levels as it requires some investment to finish downloading numerous huge records from Dropbox.

What recommendations would you give to someone considering this product?

It is flexible from the start as you can sync it with all you devices such that all files will be backed up to the system. It forms a good backup tool for all of your files. With its simple features, a beginner can get up and running with this tool without the need to train him or her on how to use it. It helps to share projects with other users on an easy to use platform and thus attain my objective.

Pros

  • Reliable
  • Efficient Service
  • Helps Innovate
  • Continually Improving Product

joan M.

  • Role: Human Resources
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2020

Secure Cloud Storage Space

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

I appreciate the free version of Dropbox Business, which takes us the whole one month, giving us the chance of learning about the application. Also, the good guidance on how to use the tool is something which many other applications lacks. Lastly, Dropbox Business is a colorful application.

What is your favorite aspect of this product?

Dropbox Business has its uniqueness features, like colors and themes, that makes it look incredible. Also, Dropbox Business maintains high security for the all files we store there The guide and the updates we get from the support is adequate.

What do you dislike most about this product?

However, the premium version of Dropbox Business after the trial is quite expensive, and this makes some users struggle in procuring it. Nonetheless, other features which deals with performance are extremely useful.

What recommendations would you give to someone considering this product?

Get a solution for your cloud storage and have ease access of all the files that you want. There is security in Dropbox Business. And finally, guidance on how to run the software is issued.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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