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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Saves Time
  • Acts with Integrity

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

87

Drag and Drop User Interface

87

Enterprise Grade Security Controls

86

Audit Trail

86

Mobility Support

86

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

85

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Nicky R.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

I have a generally good experience on Dropbox.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

It is Dropbox LAN feature for me. This functionality makes Dropbox very responsive and fast on all platforms. It also ensures that files are synchronized between all connected devices to my account, as soon as I save them to my folder. This provides me with quick access to my files on all devices.

What is your favorite aspect of this product?

One of the first things that appeals to me most as a Dropbox user, is how easy it is to navigate. I am of the opinion that its interface on mobile and desktop was built with the user in mind and all features are easy to access without difficulty. Its search function is easy to use too, making it convenient for me to locate my files.

What do you dislike most about this product?

The absence of zero knowledge encryption is a big question mark on Dropbox , especially for users or organizations who are concerned about their privacy. On another hand, there is no straightforward way to resolve conflicts arising from multiple users working on the same file.

What recommendations would you give to someone considering this product?

Thanks to Dropbox outstanding user interface, it has attracted a fast learning curve from new users in my organization. I recommend it to professionals seeking a file storage platform they can learn to use very quickly.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Saqib C.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Reliable cloud storage with flexibility and backup

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

I love how DropBox uses your operating system's native file manager rather than reinventing the wheel. The way it integrates into both Windows and MacOS is seamless, with all the syncing happening in the background across all devices as long as they're connected to the internet.

What is your favorite aspect of this product?

With dropbox I can access my files on all my different systems. I often need for work offline and I am very happy with dropbox's seamless synchronization and I never have to think about merging versions from different sites. I also l like the ability to have all my files downloaded on certain critical computers, while I can just have cloud access through my phone or just log in through the browser, should I need to.

What do you dislike most about this product?

This feels strange to say but I can honestly not think about anything I dislike about dropbox. All systems have their quirks, but dropbox's UI and organization just works very well with my way of thinking and doing things.

What recommendations would you give to someone considering this product?

Highly recommended product with one of the best cloud storage capability and offers flexibility.

Pros

  • Acts with Integrity
  • Enables Productivity
  • Efficient Service
  • Effective Service

Parth M.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Application is great. Needs some update.

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

Dropbox doesn’t look very promising. It looks like old version. Needs improvement.

What is your favorite aspect of this product?

It can be added to pc and phone. Sharing file easily.

What do you dislike most about this product?

Not very user friendly. Needs new update.

What recommendations would you give to someone considering this product?

Use it on desktop and mobile together. It’s easy to synchronise.

Pros

  • Caring
  • Efficient Service
  • Effective Service
  • Respectful

Most Popular Dropbox Business Comparisons

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