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What is Dropbox Sign?
Dropbox Sign allows you to electronically request and add legally valid signatures to any document, from new hire agreements to loans, to NDAs. Dropbox Sign is available in an intuitive web interface, a developer-friendly API, or as a Salesforce add-on.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
100 Plan to Renew
93 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dropbox Sign?
Pros
- Client Friendly Policies
- Security Protects
- Fair
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
User-Friendly
E-Signatures
Digital Signature
Audit Trail
Workflow
Mobile
Regulatory Compliance
Notifications
Third-Party Integration
Cloud/On-Prem/Hybrid Deployment
Security
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Availability and Quality of Training
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Data Integration
Ease of Customization
Vendor Support
Quality of Features
Dropbox Sign Reviews
nicholas s.
- Role: Operations
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Apr 2021
Simple and easy to use for e-signatures.
Likeliness to Recommend
What differentiates Dropbox Sign from other similar products?
It's UI has been simple to work with and we've been using Hello Sign for years.
What is your favorite aspect of this product?
The interface is simple.
What do you dislike most about this product?
The API pricing is too expensive for us to consider using it more.
What recommendations would you give to someone considering this product?
This is great and they have a free tier for less than 3 contracts a month that's worth it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Michael N. S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Apr 2021
Easy to use however stability is a major issue.
Likeliness to Recommend
What differentiates Dropbox Sign from other similar products?
I like the slack and salesforce integrations
What is your favorite aspect of this product?
The ease of use
What do you dislike most about this product?
Major stability issues and there is no customer support.
What recommendations would you give to someone considering this product?
Look elsewhere until the company makes support available. Contacting them with a 24 hour response window is unacceptable.
Pros
- Helps Innovate
- Generous Negotitation
- Security Protects
Cons
- Less Reliable
- Less Performance Enhancing
- Less Productive
Jay G.
- Role: Human Resources
- Industry: Biotechnology
- Involvement: Business Leader or Manager
Submitted Apr 2021
Intuitive and easy but lacking complexity
Likeliness to Recommend
What differentiates Dropbox Sign from other similar products?
It's super user friendly, and from the user experience it's great. straightforward, clean looking, not a lot of complication for people who need to sign.
What is your favorite aspect of this product?
The look and branding is great and when I'm trying to get people to sign something, the last thing I want is a technical issue or something confusing that holds them back. It's really easy to use as a user/signer.
What do you dislike most about this product?
There is functionality that DocuSign offers which HelloSign does not. My ratings would go up dramatically if I could create the equivalent of DocuSign's powerforms, which enable you to create a template form and then share via link for multiple signers. In the past I've used this for NDAs, for example, a repeat document that always has one signer that is the same and then a new, 3rd party signer.
What recommendations would you give to someone considering this product?
It's great for basic signing. If you want to do something complicated, check and make sure you can really do it before you buy.
Pros
- Reliable
- Trustworthy
- Effective Service
- Caring
Cons
- Inhibits Innovation
- Slower Product Innovation
- Commodity Features
