What is Dynamics 365 Commerce?
Create exceptional shopping experiences. Elevate your brand with Dynamics 365 Commerce. Deliver personalized, seamless shopping experiences across physical and digital channels.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
100 Plan to Renew
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dynamics 365 Commerce?
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Customer Relationship Management
Sales Transactions
Dashboard
Analytics and Reporting
E-Commerce Integration
Employee Mobile
Promotions Management
POS
Customer Loyalty Programs
Supplier Management
Inventory Management
Vendor Capability Ratings
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Customization
Ease of Implementation
Vendor Support
Quality of Features
Business Value Created
Also Featured in...
Dynamics 365 Commerce Reviews
Kristen M.
- Role: Operations
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Nov 2023
Great product
Likeliness to Recommend
What differentiates Dynamics 365 Commerce from other similar products?
Unified Platform: Dynamics 365 Commerce is part of the broader Dynamics 365 ecosystem, which includes modules for sales, customer service, finance, and more. The integration of these modules creates a unified platform, allowing businesses to manage various aspects of their operations seamlessly. Omnichannel Capabilities: Dynamics 365 Commerce provides omnichannel capabilities, enabling businesses to engage with customers across multiple channels, including online stores, physical stores, call centers, and social media. This ensures a consistent and cohesive customer experience.
What is your favorite aspect of this product?
Connected Customer Experiences: The solution focuses on creating connected customer experiences. It allows businesses to personalize interactions based on customer preferences and behavior, providing a more tailored and engaging experience.
What do you dislike most about this product?
Consider Scalability: Assess the scalability of the platform to ensure it can grow with your business. Whether you are a small business planning to expand or a large enterprise, Dynamics 365 Commerce should be able to scale to meet your evolving needs.
What recommendations would you give to someone considering this product?
Take Advantage of Trial or Demo: Many software providers, including Microsoft, often offer trials or demos of their products. Take advantage of this to explore the features and functionalities of Dynamics 365 Commerce hands-on. This can give you a better understanding of how the platform works in a real-world scenario.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Rakesh R.
- Role: Information Technology
- Industry: Apparel
- Involvement: End User of Application
Submitted Oct 2023
Likeliness to Recommend
Ria S.
- Role: C-Level
- Industry: Energy
- Involvement: Business Leader or Manager
Submitted Dec 2022
Impressive solution
Likeliness to Recommend
What differentiates Dynamics 365 Commerce from other similar products?
Microsoft Dynamics can easily be integrated into other Microsoft products. Data can be utilized to develop real time dashboards and aid in decision making process.
What is your favorite aspect of this product?
My favorite aspect of Microsoft Dynamics is the customization features and availability of professional templates. Also, the conversion of Raw data into visual diagrams helps demonstrate its performance in real time.
What do you dislike most about this product?
Since I've been using this tool, there has been no interactions that I was unhappy about. For persons new to this solution, the interface can be daunting, but one is quickly able to learn, navigate and use the software effectively.
What recommendations would you give to someone considering this product?
Definitely give this product a try! It's helpful and convenient, which yields favorable results.
Pros
- Helps Innovate
- Continually Improving Product
- Efficient Service
- Inspires Innovation