What is Dynatrace?
The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
2
Since last award
98 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dynatrace?
Pros
- Inspires Innovation
- Saves Time
- Helps Innovate
- Continually Improving Product
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Error Reporting
Transaction Request Performance
Application Request Tracing
Real User Monitoring
Dependency Tracking
Synthetic Monitoring (RUM)
Application Metric Reporting
Application Discovery
Code Performance Monitoring
Enterprise Cloud Platform Support
Domain-Agnostic AI/ML
Vendor Capability Ratings
Breadth of Features
Product Strategy and Rate of Improvement
Business Value Created
Availability and Quality of Training
Ease of Implementation
Vendor Support
Quality of Features
Ease of IT Administration
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
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Dynatrace Reviews
Daniel B.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Oct 2022
excellent web and mobile app performance tracking.
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
Through dynamic monitoring of our applications and reports, Dynatrace has enabled us to, among other things, visualize the path taken by our users, identify the most popular locations and products, and implement corrective actions and proactive improvement to enhance our users' and customers' overall web and mobile experiences. With the help of Dynatrace, we have switched from being reactive to being proactive. The product has given us information on issues we may not have known about otherwise. As a result, we were able to concentrate on those issues before they became a problem.
What is your favorite aspect of this product?
While other large vendors have spent their time patching and updating their methods to meet today's demands, Dynatrace went back to the design board and built something unique to meet those needs. We discovered that AI works well in our contexts. In my firm, Dynatrace is utilized to monitor the performance of our online and mobile apps for our users. We were able to measure traffic and its influence on our apps, as well as discover problems and take actions to enhance our users'/customers' experiences, thanks to this analytic tool.
What do you dislike most about this product?
We haven't come across many complaints about Dynatrace. I believe the only thing that needs to be improved in terms of license consumption capacity for particular groups. This provides the option to create quotas for license pool portions.
What recommendations would you give to someone considering this product?
It is simply appropriate for any sort of business or organization to save time on performance research in order to attack weaknesses and provide the greatest online and mobile experience to the audience. Dynatrace is a fantastic partner for us, and they continue to develop on a weekly basis. They truly set the standard for comprehensive 360-degree surveillance.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
Rashid M.
- Role: Consultant
- Industry: Manufacturing
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2022
Best monitoring software with AI diagnostics
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
AI diagnostics engine, ease of use and integration with all modern products
What is your favorite aspect of this product?
host monitoring and insights
What do you dislike most about this product?
some time lost in the screens when diving down to identify the root cause. difficult to get back to previous screen or where came from
What recommendations would you give to someone considering this product?
improve breadcrum trail when navigation to different screens
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Efficient Service
Daniel T.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jun 2022
Has the power to extend observability across org.
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
A distinguished tool that helps us transform faster with unparalleled automation, and observability intelligence all in one place. Offers one source of truth to align and organize our multiple teams. You get automatic and intelligent observation across hybrid and cloud ecosystems with continuous auto-discovery of hosts, servers, and networks.
What is your favorite aspect of this product?
You can see all in context, including metrics, logs, relationships, and behaviors. It eases work with automatic deployment, configuration, discovery, and updates. We can free time with precise answers for proactive problem resolution and performance improvement. Offers AI assistance.
What do you dislike most about this product?
No yikes. It helps to eliminate silos and accelerate teamwork with a single source of truth for your business. Assists to deliver remarkable experiences across every user journey and maximize business KPIs and revenge.
What recommendations would you give to someone considering this product?
Offers out-of-the-box insights into your unique infrastructure. Appeals advanced observability at scale for all infrastructure. You can find answers faster and make teams more productive.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Unique Features
