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Dynatrace

Dynatrace

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dynatrace
9.0 /10

What is Dynatrace?

The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.

Company Details


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Awards & Recognition

Dynatrace won the following awards in the Application Performance Management - Enterprise category

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Dynatrace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dynatrace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

2
Since last award

98 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dynatrace?

2% Negative
1% Neutral
97% Positive

Pros

  • Inspires Innovation
  • Saves Time
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 86

Error Reporting

87

Transaction Request Performance

87

Application Request Tracing

87

Real User Monitoring

86

Dependency Tracking

85

Synthetic Monitoring (RUM)

85

Application Metric Reporting

85

Application Discovery

85

Code Performance Monitoring

85

Enterprise Cloud Platform Support

85

Domain-Agnostic AI/ML

84

Vendor Capability Ratings

Average 83

Breadth of Features

87

Product Strategy and Rate of Improvement

85

Business Value Created

85

Availability and Quality of Training

84

Ease of Implementation

83

Vendor Support

83

Quality of Features

82

Ease of IT Administration

81

Ease of Customization

81

Ease of Data Integration

81

Usability and Intuitiveness

79

Dynatrace Reviews

Jose Adan O.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

Modern observability for Hybrid Cloud platforms

Likeliness to Recommend

10 /10

What differentiates Dynatrace from other similar products?

Clearly integration between 3 pillars from Observability adding the Digital Experience Layer to add Business Metrics to create instant value.

What is your favorite aspect of this product?

Easy instrumentation for different platforms and operation systems

What do you dislike most about this product?

There are no disliked features by now

What recommendations would you give to someone considering this product?

Dynatrace is a no-brainer solution if you want to cover your Observability requirements for your DevOps/SRE teams.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

 Sumit D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Dynatrace - The Amazing Monitoring Program!

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

Its amazing tools which are way better and faster than any other tools out there.

What is your favorite aspect of this product?

I like its easy to work dashboards and its amazing tools which are really useful for me to make my work faster and better.

What do you dislike most about this product?

I don’t like its ugly UI which is quite boring it must be updated.

What recommendations would you give to someone considering this product?

Its faster and better tools are amazing in this product.

Pros

  • Caring
  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity

Kathy B.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Makes easier to analyze the performance of applica

Likeliness to Recommend

10 /10

What differentiates Dynatrace from other similar products?

This is the only platform that offers fully automated supervision with artificial intelligence, resulting in a more complete picture through reporting on each application, transaction, and user. Their AI features enabled us to make important decisions that are important for our business growth.

What is your favorite aspect of this product?

Its tools and features, such as automated problem identification, make work easier. The best feature is that it has increased uniformity in the tracking of various company operations. Dynatrace also includes tools and features that are simple to use and configured to get the best performance and query analytics or tracking from this platform.

What do you dislike most about this product?

One aspect of the Dynatrace tool that I dislike is that, despite using the specified threshold for alerts monitoring, we occasionally received false alarms even while the program was up and running and during the APJ period, Dynatrace assistance is unavailable.

What recommendations would you give to someone considering this product?

One of the most effective APM tools for tracking your website or application that allows you to monitor your application and block all kinds of threats in real-time. Dynatrace has assisted in the elimination and prevention of numerous outages. Many people are overjoyed with the variety of services available and the increased visibility they gain.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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