What is Dynatrace?
The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceDynatrace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Dynatrace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
2
Since last award
98 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dynatrace?
Pros
- Inspires Innovation
- Saves Time
- Helps Innovate
- Continually Improving Product
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Error Reporting
Transaction Request Performance
Application Request Tracing
Real User Monitoring
Dependency Tracking
Synthetic Monitoring (RUM)
Application Metric Reporting
Application Discovery
Code Performance Monitoring
Enterprise Cloud Platform Support
Domain-Agnostic AI/ML
Vendor Capability Ratings
Breadth of Features
Product Strategy and Rate of Improvement
Business Value Created
Availability and Quality of Training
Ease of Implementation
Vendor Support
Quality of Features
Ease of IT Administration
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Also Featured in...
Dynatrace Reviews
David C.
- Role: Operations
- Industry: Healthcare
- Involvement: End User of Application
Submitted Mar 2022
The most powerful application monitoring platform
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
I really enjoy how it computes everything in the background and provides information and accurate results on the screen. Only this tool is capable of pinpointing the precise source of system problems.
What is your favorite aspect of this product?
We used Dynatrace to monitor the entire company system, and the best aspect of this product in my perspective is tracking the apps in the cloud to monitor the entire system, as well as its performance. Artificial intelligence allows for faster results and greater visibility that help us to make important decisions that are mainly crucial for business growth.
What do you dislike most about this product?
The UI is the one that I dislike about this product. When I first started using this tool, I had to do a deep search, and only then was I able to find what I needed. The alarm setting method is a little complicated, and even though we have proactive alerts enabled, we occasionally have false alert triggers.
What recommendations would you give to someone considering this product?
Dynatrace is important when you are experiencing problems with a specific platform and need to identify them, as well as when you need to assess client complaints about your individual apps. It allows us to make changes to provide and ensure a better service and experience for our customers.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Vikalap G.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2022
Awesome monitoring and analysis tool
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
breath of features and reliability of Dynatrace set it apart.
What is your favorite aspect of this product?
Dynatrace is one of the essential software for the production environments. Monitoring has a lot of great features, and auto alerts helps the team to take action quickly on potential problems. It also helps with issue analysis like using pure path. Dynatrace tool also useful to drill down on performance issues and figure out where most of the transaction time is being consumed by the application. Dashboard also gives a quick view of lot of information at once.
What do you dislike most about this product?
There is a learning curve to this software. Some level of trainings is required by users to effectively work on this. With so many features, things are overwhelming in the beginning and it takes time to figure out best way to find the problem areas in the application. Dashboard can also have improvements and make it more user friendly.
What recommendations would you give to someone considering this product?
Perfect tool for application monitoring, alerts, and analysis. This will help out and save cost in so many ways.
Pros
- Reliable
- Trustworthy
- Unique Features
- Saves Time
Raphael G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2022
Delivers! , good product
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
I like the fact that the company is just focused on this and as such maximum effort is on customer implementation use case and how they can improve your experience. So that alone stand them out
What is your favorite aspect of this product?
Its all in one. Everything is done with the use of Machine learning and Artificial intelligence. We operate a multi cloud environment and we use same Dynatrace solution for without having any issues at all
What do you dislike most about this product?
Honestly people might have, but after using this product for close to 10 months now. I will say it has only made my life easier and I do not have any single dislike for it
What recommendations would you give to someone considering this product?
You might get scared about the learning curve, don't be scared support is there. Just go head and you will write something like this about it soon.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing