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Dynatrace

Dynatrace

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dynatrace
9.0 /10

What is Dynatrace?

The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.

Company Details


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Awards & Recognition

Dynatrace won the following awards in the Application Performance Management - Enterprise category

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Dynatrace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dynatrace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

2
Since last award

98 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dynatrace?

2% Negative
1% Neutral
97% Positive

Pros

  • Inspires Innovation
  • Saves Time
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 86

Error Reporting

87

Transaction Request Performance

87

Application Request Tracing

87

Real User Monitoring

86

Dependency Tracking

85

Synthetic Monitoring (RUM)

85

Application Metric Reporting

85

Application Discovery

85

Code Performance Monitoring

85

Enterprise Cloud Platform Support

85

Domain-Agnostic AI/ML

84

Vendor Capability Ratings

Average 83

Breadth of Features

87

Product Strategy and Rate of Improvement

85

Business Value Created

85

Availability and Quality of Training

84

Ease of Implementation

83

Vendor Support

83

Quality of Features

82

Ease of IT Administration

81

Ease of Customization

81

Ease of Data Integration

81

Usability and Intuitiveness

79

Dynatrace Reviews

David C.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

The most powerful application monitoring platform

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

I really enjoy how it computes everything in the background and provides information and accurate results on the screen. Only this tool is capable of pinpointing the precise source of system problems.

What is your favorite aspect of this product?

We used Dynatrace to monitor the entire company system, and the best aspect of this product in my perspective is tracking the apps in the cloud to monitor the entire system, as well as its performance. Artificial intelligence allows for faster results and greater visibility that help us to make important decisions that are mainly crucial for business growth.

What do you dislike most about this product?

The UI is the one that I dislike about this product. When I first started using this tool, I had to do a deep search, and only then was I able to find what I needed. The alarm setting method is a little complicated, and even though we have proactive alerts enabled, we occasionally have false alert triggers.

What recommendations would you give to someone considering this product?

Dynatrace is important when you are experiencing problems with a specific platform and need to identify them, as well as when you need to assess client complaints about your individual apps. It allows us to make changes to provide and ensure a better service and experience for our customers.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Vikalap G.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Awesome monitoring and analysis tool

Likeliness to Recommend

10 /10

What differentiates Dynatrace from other similar products?

breath of features and reliability of Dynatrace set it apart.

What is your favorite aspect of this product?

Dynatrace is one of the essential software for the production environments. Monitoring has a lot of great features, and auto alerts helps the team to take action quickly on potential problems. It also helps with issue analysis like using pure path. Dynatrace tool also useful to drill down on performance issues and figure out where most of the transaction time is being consumed by the application. Dashboard also gives a quick view of lot of information at once.

What do you dislike most about this product?

There is a learning curve to this software. Some level of trainings is required by users to effectively work on this. With so many features, things are overwhelming in the beginning and it takes time to figure out best way to find the problem areas in the application. Dashboard can also have improvements and make it more user friendly.

What recommendations would you give to someone considering this product?

Perfect tool for application monitoring, alerts, and analysis. This will help out and save cost in so many ways.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Saves Time

Raphael G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Delivers! , good product

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

I like the fact that the company is just focused on this and as such maximum effort is on customer implementation use case and how they can improve your experience. So that alone stand them out

What is your favorite aspect of this product?

Its all in one. Everything is done with the use of Machine learning and Artificial intelligence. We operate a multi cloud environment and we use same Dynatrace solution for without having any issues at all

What do you dislike most about this product?

Honestly people might have, but after using this product for close to 10 months now. I will say it has only made my life easier and I do not have any single dislike for it

What recommendations would you give to someone considering this product?

You might get scared about the learning curve, don't be scared support is there. Just go head and you will write something like this about it soon.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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