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Dynatrace

Dynatrace

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dynatrace
9.0 /10

What is Dynatrace?

The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.

Company Details


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Awards & Recognition

Dynatrace won the following awards in the Application Performance Management - Enterprise category

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Dynatrace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dynatrace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

2
Since last award

98 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dynatrace?

2% Negative
1% Neutral
97% Positive

Pros

  • Inspires Innovation
  • Saves Time
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 86

Error Reporting

87

Transaction Request Performance

87

Application Request Tracing

87

Real User Monitoring

86

Dependency Tracking

85

Synthetic Monitoring (RUM)

85

Application Metric Reporting

85

Application Discovery

85

Code Performance Monitoring

85

Enterprise Cloud Platform Support

85

Domain-Agnostic AI/ML

84

Vendor Capability Ratings

Average 83

Breadth of Features

87

Product Strategy and Rate of Improvement

85

Business Value Created

85

Availability and Quality of Training

84

Ease of Implementation

83

Vendor Support

83

Quality of Features

82

Ease of IT Administration

81

Ease of Customization

81

Ease of Data Integration

81

Usability and Intuitiveness

79

Dynatrace Reviews

Victoria S.

  • Role: Finance
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2021

Reliable technology for professionals

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

It is a good tool to safely manage the web with technology that allows to be able to visualize by means of metrics, traces or simple visualization systems for professionals, technologies present in the cloud to have a safer experience with intelligent technology adapted to these time

What is your favorite aspect of this product?

Allows collaboration with work teams in the same tool to ensure that the tool is functional for companies that work with numerous employees, since it is not required to install other systems for the tool to work well, it is also easy to adaptability and with accessible plans For businesses

What do you dislike most about this product?

It's Efficient, I do not have complaints from the tool

What recommendations would you give to someone considering this product?

It is a tool of easy adaptability as well as fast integrations

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Masiyiwa R.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

very easy to use and affordable

Likeliness to Recommend

10 /10

What differentiates Dynatrace from other similar products?

It has very big UI experience with large amount of the options to customize our dashboards as per project requirement.

What is your favorite aspect of this product?

The best part about Dynatrace is it is hosted in the cloud and the ease of use. We are able to implement our monitoring with ease

What do you dislike most about this product?

One of the small issues is creating users. That is cumbersome as it requires admin ability to perform these tasks

What recommendations would you give to someone considering this product?

you can save large amount of the time as this look over all the changes required and give us the insights in very less time.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nicholas C.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2021

Fantastic product

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

I have not had an opportunity to work with similar products as Dynatrace.

What is your favorite aspect of this product?

It monitors the implementation of web applications and integration of systems in our organization. There is quick response of on how our customers interact with our websites and their views on our services.

What do you dislike most about this product?

I have not experienced any performance challenge from the work of this great tool.

What recommendations would you give to someone considering this product?

I recommend this platform to any company for effective implementation of programs.

Pros

  • Performance Enhancing
  • Inspires Innovation
  • Saves Time
  • Respectful

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