What is Ecessa WANworX?
WANworX Secure SD-WAN combines reliable hardware, innovative software, network design and support services to allow organizations to operate from multiple locations – and the cloud – seamlessly.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
2
Since last award
100 Plan to Renew
80 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Ecessa WANworX?
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Quality of Service
SD-WAN Security
Resilience
Multiple Connection Type Support
Simple Administration
Ease of Troubleshooting
Flexible Deployment
Load Sharing
Adaptive Traffic
Application Optimization
Dynamic Routing
Vendor Capability Ratings
Availability and Quality of Training
Vendor Support
Ease of IT Administration
Ease of Implementation
Ease of Customization
Quality of Features
Breadth of Features
Usability and Intuitiveness
Business Value Created
Ease of Data Integration
Product Strategy and Rate of Improvement
Ecessa WANworX Reviews
Anthony S.
- Role: C-Level
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Mar 2021
Great product and even better support!
Likeliness to Recommend
What differentiates Ecessa WANworX from other similar products?
Ease of use, and Ecessa's support staff is top notch!
What is your favorite aspect of this product?
Set it and forget it, it simply works!
What do you dislike most about this product?
There is a bit of learning curve on the terminology and setup, but nothing too bad.
What recommendations would you give to someone considering this product?
Just do it, your staff will thank you.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Jim N.
- Role: C-Level
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Mar 2021
Easy to use with OUTSTANDING support!
Likeliness to Recommend
What differentiates Ecessa WANworX from other similar products?
The incredible support is what helps this product stand apart. We do not have a networking expert on our team, but we could have an intern set up one of these devices because the support team is so good and will help you through every step and ask the questions that we aren't knowledgeable enough to ask.
What is your favorite aspect of this product?
I love how easy it is to setup a new location with these devices and have them work on best effort connections like cable and dsl.
What do you dislike most about this product?
I do wish that they had dual controllers so you could make changes to the software and updates without it being disruptive.
What recommendations would you give to someone considering this product?
Call the support teams of both products and ask some tough questions. If you do this you will buy the Ecessa product for sure. Hands down they have the best support.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Daniel S.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Feb 2021
Easy to use, support is available when needed.
Likeliness to Recommend
What differentiates Ecessa WANworX from other similar products?
Not tied into vendor contracts for other services.
What is your favorite aspect of this product?
the mutli wan vpn setup between remote locations.
What do you dislike most about this product?
cost is a bit high.
What recommendations would you give to someone considering this product?
run a proof of concept and iron out the configuration. we had an issue with bandwidth between sites that took a few weeks to figure out with support.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing