What is Emplifi Social Marketing Cloud?
From managing a multi-channel strategy to analyzing trends and optimizing performance, Emplifi’s social media marketing tools will enable your brand to amplify meaningful experiences at scale.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Emplifi Social Marketing Cloud?
Pros
- Performance Enhancing
- Effective Service
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Dashboards and Visualization
Social Media Channel Integration Outbound
Social Media Channel Integration Inbound
Social Response Management
Trend Analysis
Campaign Execution
Social Moderation and Workflow Management
Social Post Archival
Social Asset Management
Sentiment Analysis
Contextual Analysis
Vendor Capability Ratings
Breadth of Features
Ease of Implementation
Usability and Intuitiveness
Ease of Data Integration
Business Value Created
Quality of Features
Vendor Support
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Emplifi Social Marketing Cloud Reviews
Christopher W.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Oct 2022
"Really useful program and easy to use."
Likeliness to Recommend
What differentiates Emplifi Social Marketing Cloud from other similar products?
This software is different from others since it allows you to easily compare your company's social performance to that of your rivals and the industry as a whole. We can see how well our pages are doing in comparison to those of our rivals and use that data to drive decisions about how to improve the quality and quantity of material we provide.
What is your favorite aspect of this product?
helpful for controlling who has access to which social media accounts and for organizing outbound communications - The service as a whole is pleasant, but it has potential for growth, particularly in the realm of social analytics.
What do you dislike most about this product?
Chart and table creation may be made more versatile. All analytics and content management features may be driven by the label/tagging capability, which you can then advocate for. - More time can be kept on data collection for year-over-year analysis (i.e. without the need to rebuild).
What recommendations would you give to someone considering this product?
As a result of being able to immediately assess the program's efficacy and draw conclusions about the company's future direction, I have no reservations about recommending it. People can understand it even if they have no background in statistics, and we can rapidly cycle through multiple displays of data.
Pros
- Efficient Service
- Effective Service
- Saves Time
- Reliable
Tori A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2022
Powerful social network monitoring software
Likeliness to Recommend
What differentiates Emplifi Social Marketing Cloud from other similar products?
The advantages that Emplifi has brought to our company include a much clearer perception of the effectiveness of the content we publish in the various social networks, a more controlled interaction, and a reduction in time wasters, among other qualities that enhance the marketing of the company and benefit the entire team.
What is your favorite aspect of this product?
I appreciated many aspects of this program, but its capability to handle social listening on the various platforms used by our company stands out as the most important. Emplifi is user-friendly, and even if it doesn't combine as many features as other tools, they all operate well and let us work quite effectively.
What do you dislike most about this product?
Only in terms of price, I believe it to be expensive compared to other software on the market.
What recommendations would you give to someone considering this product?
His solid reputation across various platforms has been essential to our use of social media and audience engagement. Due to its high intuitiveness, service, straightforward navigation, and integrated functions to make social media listening more accessible and profitable, I highly suggest it. It is a helpful tool.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Syukri S.
- Role: Operations
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Jun 2022
Amazing Product
Likeliness to Recommend
What differentiates Emplifi Social Marketing Cloud from other similar products?
Insights + Trends
What is your favorite aspect of this product?
Minimalist
What do you dislike most about this product?
The sentiment analysis is sometimes not accurate, and need further enhancement on algoritm
What recommendations would you give to someone considering this product?
Not to worry, they have 100% support
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
